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Colonial West Chevrolet of Fitchburg - Service Center
Fitchburg, MA
451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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451 Reviews of Colonial West Chevrolet of Fitchburg - Service Center
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May 23, 2022
Always get great service with Colonial West service department. Edison's team is great they know what they are doing and they don't put down my questions or treat me differently from the male customer department. Edison's team is great they know what they are doing and they don't put down my questions or treat me differently from the male customers. Shelley was great when I called to make an appointment and she even got me a coupon deal! More
by ariel01431
Employees Worked With
Other Employees :
Shelley Dupre
May 20, 2022
Have purchased and serviced with Colonial West for many years. Wouldn’t go anywhere else. years. Wouldn’t go anywhere else. More
by Judy Sanborn Legere
May 17, 2022
I've always felt welcome at Colonial West and they were particularly friendly and accommodating during the Governor's restrictions. They made me feel welcome and a valued customer. Shelly Dupre at the chec particularly friendly and accommodating during the Governor's restrictions. They made me feel welcome and a valued customer. Shelly Dupre at the checkout is friendly and outgoing, and treated me as a friend instead of a customer. The Center is always clean and provides plenty of space and comfortable chairs to wait for your vehicle. Their estimate times are accurate. Thank you for providing such a pleasant experience! More
by Carol
May 13, 2022
I own 3 vehicles from Colonial West Chevrolet, I can't say enough wonderful things about this dealership. From the day I bought my vehicles,to the first service visit they have been nothing be BEST dealer say enough wonderful things about this dealership. From the day I bought my vehicles,to the first service visit they have been nothing be BEST dealership. I look forward to many more years. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Tom Goodwin and Eric Phelps in Parts 5 Stars, Shelley Dupre
May 06, 2022
Shelley and Colonial West Chevrolet team are the best. I wouldn't trust my vehicles to any other dealership. They always greet me with a smile. I wouldn't trust my vehicles to any other dealership. They always greet me with a smile. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Shelley Dupre
May 04, 2022
This last visit was the longest for my oil change was there hour &1/2 there hour &1/2 More
by Giggles
Employees Worked With
Other Employees :
Shelley Dupre
April 28, 2022
They are very reliable and professional. my appointment was right on time. I watched TV while waiting. They got the work done quickly. They were very polite. my appointment was right on time. I watched TV while waiting. They got the work done quickly. They were very polite. More
by JB
Employees Worked With
Other Employees :
Shelley Dupre
April 18, 2022
Just a regular service and inspection in and out in an hour and a quarter. Good service waiting area. hour and a quarter. Good service waiting area. More
by paulconant
Employees Worked With
Other Employees :
Shelley Dupre
April 17, 2022
I was on my way to work and got a flat tire! Could not be repaired due to the tire wall damaged Put the spare on went directly to colonial ! They stopped what they were doing to help me out ! Could not be repaired due to the tire wall damaged Put the spare on went directly to colonial ! They stopped what they were doing to help me out ! Tire was ordered ASAP ! Thank you colonial west Chevrolet You never disappoint! Thank you Shelley Angie Jackie and Chris ! More
by Pjd16
Employees Worked With
Other Employees :
Shelley Dupre
April 08, 2022
quick service had me out of there in a bit more than a half hr. Nice work half hr. Nice work More
by carlocat
Employees Worked With
Other Employees :
Shelley Dupre
