Colonial West Chevrolet of Fitchburg - Service Center

Shelley Dupre was very helpful with connecting OnStar ! Thank you very much Colonial West for doing a great job on my vehicle! Thank you very much Colonial West for doing a great job on my vehicle! More

Thank you again Colonial west Chevrolet for once again taking care of my vehicle needs quickly and Efficiently! I got a flat tire and realized all the tires were completely worn ! I called Shelley Dupre taking care of my vehicle needs quickly and Efficiently! I got a flat tire and realized all the tires were completely worn ! I called Shelley Dupre’ who quickly got me in to Inspect the tires !  As I Expected I needed all new tires ! Jackie the service writer and Eric in parts showed me three different tires to choose ! I ordered them they were delivered and put on as soon as they arrived !  I am already on my way home and wanted to write this as soon as I could !  Thank you to an amazing team ! It’s nice to know that kind of customer care still exists ! More

Shelley helped me with making the appointment~then called to remind me, asked me if I needed anything else! That next day Shelley came over to wear I was sitting and asked how every thing was going, everyt to remind me, asked me if I needed anything else! That next day Shelley came over to wear I was sitting and asked how every thing was going, everything was going smoothly ! She gave me her car and said to call for whatever I may need::: How many dealerships do this? Colonial in Fitch is great thank you for great clean and wonderful employees. Thank you to especially Shelley dupre. More

Very happy with my visit at Colonial West Chevrolet. They were able to squeeze me in for my oil change right away. Appreciate all their help! were able to squeeze me in for my oil change right away. Appreciate all their help! More

I went to Colonial West after some unfortunate experiences at another dealership's service department. I lease my vehicle and will be on my second lease with them next month. I travel more to co experiences at another dealership's service department. I lease my vehicle and will be on my second lease with them next month. I travel more to come to Colonial West but it is worth it! Very pleased so far with there sales and service department. More

Thank you colonial west Chevrolet for being the best dealership! The Service department is excellent ! Also, want to say Shelley Dupre’ did an amazing job taking care of me and my vehicle…. Scheduling dealership! The Service department is excellent ! Also, want to say Shelley Dupre’ did an amazing job taking care of me and my vehicle…. Scheduling my vehicle, following up with a phone call to make sure I was happy and most importantly told me to call her directly If I needed anything at all…. I recommend Colonial West Chevrolet to all you as they treated me as their own. More

Great service as always. Work was done in a timely manner and was called when it was ready for pick up manner and was called when it was ready for pick up More

Colonial west is the best dealership ! Great service ! Shelley did a great job making the process very easy ! From start to finish she was excellent ! She told me about onstar and will give it a tr Shelley did a great job making the process very easy ! From start to finish she was excellent ! She told me about onstar and will give it a try just was in a rush ! Certainly had me thinking of the perks that it offers ! Thank you Shelley and colonial west ! You all made it easy ! More

From start to finish I had a great experience at John From start to finish I had a great experience at John Fitch Chevrolet. From scheduling my appointment with Shelley to being dealt with professiona From start to finish I had a great experience at John Fitch Chevrolet. From scheduling my appointment with Shelley to being dealt with professionally and quickly once I showed up. Great team. Thank you. More

Perfect dealership ! 5 gold stars all the way around ! John Lane did a fabulous job ! Shelley Dupre was very nice Customer service is the best ! I recommend this dealership !! Thank you C ! John Lane did a fabulous job ! Shelley Dupre was very nice Customer service is the best ! I recommend this dealership !! Thank you Colonial West Chevrolet Jeff has a great team More