Columbia Honda

Michelle was the salesperson that helped me. She is amazing! I appreciate how she helped me navigate the process, she was very receptive and made it a great experience. Very impressed! amazing! I appreciate how she helped me navigate the process, she was very receptive and made it a great experience. Very impressed! More

Service was good and staff was very friendly. Got in and out on time and had a loaner. Arthur is a great salesman, this was the 2nd CRV that I bought from him. out on time and had a loaner. Arthur is a great salesman, this was the 2nd CRV that I bought from him. More

Had to come in for a recall on my car. Service was quick and staff was friendly. Loved having a table available to use for work while I was waiting. and staff was friendly. Loved having a table available to use for work while I was waiting. More

I trust the dealership to not try to hoodwink me into unneeded procedures. I think they are careful, knowledgeable and thorough. The only reason I didn’t give them 5 stars is that they didn’t call me to unneeded procedures. I think they are careful, knowledgeable and thorough. The only reason I didn’t give them 5 stars is that they didn’t call me to tell me what was wrong—I had to call them mid-afternoon, when I was expecting to hear from them just after an hour. (So, by 11 am). By that time I did not have a way to make arrangements for an alternate vehicle. More

From the time I scheduled service to the time of arrival and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. More

I just went in for an oil change and received excellent, fast service and Michelle was very nice and accommodating. No long wait. They are always nice at Columbia Honda. fast service and Michelle was very nice and accommodating. No long wait. They are always nice at Columbia Honda. More

From the time I scheduled service to the time of arrival and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. More

Columbia Honda does an excellent job managing the needs of my personal vehicle and company fleet. The are timely, organized and have excellent customer service. of my personal vehicle and company fleet. The are timely, organized and have excellent customer service. More

The problem was the blower and blower controls on the heater/AC system. The problem was intermittent for a long time, then finally it was not working at all. Such electrical problems can be difficult to heater/AC system. The problem was intermittent for a long time, then finally it was not working at all. Such electrical problems can be difficult to determine and very expensive to repair. The service reps and the technician (Shane) communicated with me a couple times in the process and even gave me options. Together we decided to replace the blower and some of the electronics, and they had it done within the same day. It works fine now. They told me to let them know immediately if any problems persisted. It was a fair price, and I am very pleased, as usual, with the service at Columbia Honda. More

Service staff are very knowledgeable and great to work with customers. Please note that I went to submit my concise and brief comments; however, it would not accept my short answer. Please consider with customers. Please note that I went to submit my concise and brief comments; however, it would not accept my short answer. Please consider removing this requirement for customers to be able to communicate with your dealership. Thank you, More