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Columbia Honda

Columbia, MO

4.9
1,459 Reviews
Columbia Honda is the Home of the Worry Free Guarantee. We want to make you a customer for life!! People call us the Smart Choice! Peace of mind with our clear Smart Price on new and used, PLUS the 3 day love it or leave it exchange policy on pre-owned!
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1650 Heriford Rd.

Columbia, MO

65202

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Showing 1,459 reviews

January 26, 2018

Great Staff The service staff at Columbia Honda privides excellent and A+ service. They always have my truck finished when promised. I will continue to bring my More

by Mickiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Columbia Honda responded

Thanks for the great review, Mickiev! We appreciate you and your business! We love having you as a part of the Columbia Honda family!

January 24, 2018

Best Service Dept in the U.S.A. Been going to Columbia Honda for several years with different vehicles and not once have i left disappointed.. I'm always greeted in a professional ma More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Jennings
Jan 24, 2018 -

Columbia Honda responded

Wow! Thanks for the kind words, James! We are happy to know you are a loyal customer and happy to have you as part of our Columbia Honda family! Thank you for your business over the last several years, we appreciate you!

January 23, 2018

Not a good choice Our dealer was friendly enough but did not meet my expectations. He was helping more than one customer at the same time. He did not try very hard to f More

by lhodler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben McCanless
Jan 23, 2018 -

Columbia Honda responded

We sincerely apologize for your experience with us. We do strive for quality customer service and transparency. We have alerted our management team of this situation and will look into it. We appreciate your feedback, as it will help us grow in the future.

January 23, 2018

Great salesman I just purchased a new CRV. Wonderful experience from beginning to leaving with my new CRV! Everyone was so helpful and never once did I feel pressure More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McCanless
Jan 24, 2018 -

Columbia Honda responded

Thank you for the kind words and great review, Mary! We appreciate you and your business! Welcome to the Columbia Honda Family!

January 18, 2018

Greatest Service department After repeated visits to local mechanics and then visiting Columbia Honda, I won't go anywhere else now. They get it right the 1st time. If there is a More

by James L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2018

Great follow up No place can be perfect, but when something is amiss, they make it right. And isn't that what counts. They are a great dealership, and really do care More

by VLADIMIR C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Johnson
Jan 20, 2018 -

Columbia Honda responded

Vladimir, As I express in our phone call, our deepest apologizes for this experience. This is not how we do normal business. The technician was written up and disciplinary action was taken. I do not want to make excuses, but to explain, he was sick and should of gone home instead of working through the day. He did not check the Tire pressure when he absolutely should have. We will correct this situation, and ensure that we take your safety as our number one priority. I hope to renew your confidence in our service department. Danny Hammack Managing Partner

January 09, 2018

Thank You Honda Service Dept! I recently had some issues with a clutch part that continued to break on my 2003 Honda Cr-V over several months. It wasn't the fault of the mechanics More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall
January 05, 2018

We trust them with all 5 of our cars! TJ, Autumn, John & the entire crew at Columbia Honda Service have built their reputation as dependable, knowledgable advisors over many years. We tr More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall
January 04, 2018

Very knowledgeable Service Department My dome light wasn’t working and I took it to another service department couple of months ago and they said it was a wiring issue. So today, I thought More

by Candid reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Stroud
January 03, 2018

Best Auto Sevice...NO KIDDING! Please read entire review! Ok. So I never post a review but here goes. I took my 2005 CRV to Columbia Honda to get the recalled airbag replaced. A simple mistake happened and th More

by Columbia Honda Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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