Crestmont Hyundai

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Everyone I talked with was friendly and helpful. Repair was done in a fair amount of time. Only issue is the fender around the headlamp is not flush properly. Repair was done in a fair amount of time. Only issue is the fender around the headlamp is not flush properly. More

Front and rear differential service recommended on 23 genesis gv 70. Had rear done week previous, asked to have front done following week. Left car for service all day, picked up to find service on front genesis gv 70. Had rear done week previous, asked to have front done following week. Left car for service all day, picked up to find service on front differential not complete. Why? "Because it's not serviceable." Thats right, the manufacturer recommendeds service on a component thats not serviceable. Must be why they offered to take my car for the day to perform that service. Nonsense, and only one example of the total nonsense I've experienced at this location. More

Husband asked first thing he wanted the tires rotated And the oil change the paperwork does not show that the tires were rotated. They just put air in the tires and he seen the car behind them had their car the oil change the paperwork does not show that the tires were rotated. They just put air in the tires and he seen the car behind them had their car washed. He had to go and tell them he wanted his car washed. More

The service itself was apparently done well & completed in an appropriate amount of time. The service desk was a huge change from my first oil change experience there. Lunch was being eaten at the desk, on in an appropriate amount of time. The service desk was a huge change from my first oil change experience there. Lunch was being eaten at the desk, one person didn't even acknowledge that I was standing there waiting to check in my car, and the desk itself appeared to be a chaotic mess of papers strewn everywhere. None of it was a good look for a Genesis dealership. More

Efficient and friendly. Found another recall that a previous dealer could not find. Appreciate their safety concern for me and my vehicle. Found another recall that a previous dealer could not find. Appreciate their safety concern for me and my vehicle. More

Visited dealer on 5/5/29 for oil change and filter, no rotation waited 2Hours and 20mintues for a 1hour service and that being extremely generous. Iam retired GM master auto tech 38YRS +, When I mentioned rotation waited 2Hours and 20mintues for a 1hour service and that being extremely generous. Iam retired GM master auto tech 38YRS +, When I mentioned to my advisor Fred Leinweber my concern about the time I felt he blew me off the best when I got in my vehicle the oil change reminder lamp was still on, needless to say I reset it myself. Also they order a switch for a recall, I contacted Fred on 2/19/26 was informed part was not in. It's the 30th going on almost a month still have heard nothing back! I bought the vehicle at Crestmont for my daughter and going purchase a Santa Cruz probably somewhere else! I don't believe your service department received the memo The Sales Begins After Delivery! More

The dealer went down hill in the last few years. Service is awful. Had my brand new vehicle in for oil change. Car not washed, no paper floor mat used, grease got on my car mat, grease on door handl Service is awful. Had my brand new vehicle in for oil change. Car not washed, no paper floor mat used, grease got on my car mat, grease on door handle. My $60,000 Palisade was treated very poorly. More

David helped us in the sales process of buying out my mother's lease. He was quick efficient and very easy to work with. Thomas did a great job of showing us all the financing options in ways to protect mother's lease. He was quick efficient and very easy to work with. Thomas did a great job of showing us all the financing options in ways to protect our investment. We are very satisfied with the experience. More