Crestmont Hyundai

Over loaded service department. Either poor reliablity of vehicles or service shop too small or under staffed. I suspect the latter. But good work. Either poor reliablity of vehicles or service shop too small or under staffed. I suspect the latter. But good work. More

No call when the car was completed. Brought my car in on Thursday morning. Was over a holiday weekend and no way to get my car back till Monday had to ask to have it washed before pick Brought my car in on Thursday morning. Was over a holiday weekend and no way to get my car back till Monday had to ask to have it washed before picking it up. Found the door handle with a gouge out of it, something pink smeared on the headliner and oil drips on the hood of the car. The car was left unlocked over the weekend. Called several times on Thursday afternoon around 4 with no one answering and no way to leave a message. The phone just rang. Had to call Monday to get any update. Not much of an apology but said they would replace the handle. No one has contacted us about that repair yet. More

I had a great experience from the beginning to when I drove my car off the lot drove my car off the lot More

Terry was fast, honest, and friendly. Cody was also wonderful to work with. They both respected our time and were efficient with paperwork. We did not have to wait in the dealership. Cody was also wonderful to work with. They both respected our time and were efficient with paperwork. We did not have to wait in the dealership. More

My Salesman Marcus was super cool I paid 25,000 for a 2019 Jeep grand Cherokee Trailhawk but a week into it and it got a bad wheel bearing, a bad oil filter housing unit and they had the wrong engine coo 2019 Jeep grand Cherokee Trailhawk but a week into it and it got a bad wheel bearing, a bad oil filter housing unit and they had the wrong engine coolant in it. I called them for three weeks straight trying to reach somebody to see if the extra two grand package protection deal I bought with the car covered any of that I never heard back from anybody for over three weeks so I gave up bought the parts myself and had them replaced myself out of my own pocket a week into buying a $25,000 car I will not recommend u guys because u guys are terrible about getting ahold of when problems arise More

I appreciated Joe's dedication. Overall good experience. Was disappointed that there was an unserviced safety recall on the vehicle though. Overall good experience. Was disappointed that there was an unserviced safety recall on the vehicle though. More

Aaron Patterson, while relatively new to your sales force, was excellant. His low key approach was really appreciated. I felt comfortable dealing with him and your finance office and will look forwar force, was excellant. His low key approach was really appreciated. I felt comfortable dealing with him and your finance office and will look forward to when I have to bring in my Santa fe for service. More

The warranty work that was done was done promptly and professionally and the service advisor was very friendly, helpful, and professional. professionally and the service advisor was very friendly, helpful, and professional. More

I came here because they seemed to have a wide variety of cars compared to other dealerships.they had the color of car I wanted. cars compared to other dealerships.they had the color of car I wanted. More

I visited the dealer and shared information regarding codes pulled from a previous technician symptoms of vehicle issues. I was charged for a diagnostic and the diagnostic was incorrect. No resolution an codes pulled from a previous technician symptoms of vehicle issues. I was charged for a diagnostic and the diagnostic was incorrect. No resolution and no empathy no help no understanding of what occurred to me with my vehicle More