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Criswell Chevrolet
Gaithersburg, MD
2,223 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,223 reviews
September 24, 2018
Dina B. was extremely helpful!!! Nobody likes to take time out of our busy lives to deal with stuff... Stuff like oil changes, tire rotation, etc.... That does not sound like a fun, E Nobody likes to take time out of our busy lives to deal with stuff... Stuff like oil changes, tire rotation, etc.... That does not sound like a fun, EXCEPT, when you got people like Dina B. at Criswell. She makes the process pain-free! She communicates with you upfront and offers a shuttle service or wait in the lobby. I chose to wait and she periodically checked on me to keep me informed on the status. I'm very thankful for the hard work of the technician/mechanic who worked on my vehicle and the cashier as well for checking me out! Its takes a great Criswell team to keep my vehicle safe and running on the roads again, many thanks!!! More
by WilliamF
Employees Worked With
September 23, 2018
Very Good Experience Purchase went better than expected, no curve balls. Anthony was right on top of everything and was enjoyable to work with. The car was ready and ther Purchase went better than expected, no curve balls. Anthony was right on top of everything and was enjoyable to work with. The car was ready and there was no wasted time. More
by dlulejian
Employees Worked With
September 23, 2018
Seamless Deal I always love going into Criswell. They have been my preferred dealership for sometime now. Aris is my newest Sales person and as long as he is workin I always love going into Criswell. They have been my preferred dealership for sometime now. Aris is my newest Sales person and as long as he is working for Criswell he will be my guy. I can't even begin to tell you how much I appreciated his attention to detail when working with my deal. This is extremely important if you want to get in and out quickly. Thank you so much for being such a great salesperson! More
by James20509
September 21, 2018
Always a GREAT experience~ I have been buying vehicles from Ralph for over 25 years and now my son works with Ralph also! Ralph makes the experience smooth and easy and is a pl I have been buying vehicles from Ralph for over 25 years and now my son works with Ralph also! Ralph makes the experience smooth and easy and is a pleasure to work with, I refer all of my friends to Ralph!!! More
by ODAAT721
Employees Worked With
Other Employees :
Don Boone is amazing to work with as well!, Don Boone
September 21, 2018
First Car This was my first time getting a car and Russell made it very easy, explaining every little detail and great product knowledge all around. Awesome cus This was my first time getting a car and Russell made it very easy, explaining every little detail and great product knowledge all around. Awesome customer service would recommend anyone to visit him for a vehicle. More
by Dmill189
Employees Worked With
September 16, 2018
A Great Experience! We went with my son to buy his first car. Mario Adams made the experience so easy and fun. Very professional and my son got the car of his dreams. Wo We went with my son to buy his first car. Mario Adams made the experience so easy and fun. Very professional and my son got the car of his dreams. Would highly recommend! More
by Mike’s Mom
September 12, 2018
2018 ZL1 Very nice and pleasant staff. CJ Uzzo was great had me in and out and honor over the phone out door price. I will come back for any future purchases Very nice and pleasant staff. CJ Uzzo was great had me in and out and honor over the phone out door price. I will come back for any future purchases. Also, Steve Krantz was nice and very knowledgeable. Very professional team, Thanks again. More
by Sirvancealot74
September 10, 2018
Great All Around Buying Experience Anthony took care of everything from the beginning. He answered all of my questions about the car that I had emailed ahead of time and price. The ca Anthony took care of everything from the beginning. He answered all of my questions about the car that I had emailed ahead of time and price. The car was ready and waiting at my appointment. This is my first electric car and Anthony was very through going through all of the systems and understood when I got overwhelmed. He made sure I was well taken care of during the whole process even making sure I had a full charge before I left. He's even followed up afterwards to make sure everything was going well. More
by Rich B
Employees Worked With
September 10, 2018
Great Experience We purchased our vehicle from Criswell Chevrolet from out of state and Mario did a great job handling everything for us before we traveled to pick up We purchased our vehicle from Criswell Chevrolet from out of state and Mario did a great job handling everything for us before we traveled to pick up the car. More
by L Sauv
Employees Worked With
September 10, 2018
Thank you Chip Bozga is reliable, trustworthy, customer-oriented, responsive friendly. He is a good listener. He is knowledgeable about the cars and the market. Chip Bozga is reliable, trustworthy, customer-oriented, responsive friendly. He is a good listener. He is knowledgeable about the cars and the market. Thank you. More
by Alexey
Employees Worked With
Chip Bozga
