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Criswell Chevrolet
Gaithersburg, MD
2,221 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,221 reviews
September 07, 2018
Russell Carter This was the most pleasant car buying experience of my entire life! Russell's approach is honest, open, and he is incapable of playing games. The pr This was the most pleasant car buying experience of my entire life! Russell's approach is honest, open, and he is incapable of playing games. The process was simple and I knew I was getting the right deal. My brother called me and asked me if I got a good price, and my response was simply, "I got an honest price." Financing department was excellent, and not at all pushy about add-ons. I would recommend this dealership to anyone and everyone. More
by GO DAWGS 703!
September 05, 2018
Pete Eaton Makes Buying a Truck or Car a Good Experience We were referred to Pete Eaton by a mutual friend. We have bought two vehicles from him at Criswell Chevrolet. He is thoroughly professional, honest, We were referred to Pete Eaton by a mutual friend. We have bought two vehicles from him at Criswell Chevrolet. He is thoroughly professional, honest, courteous, and pleasant. Pete is straight forward, does not play any games, and kind. He makes buying a truck or car a great experience! We look forward to seeing him each time we buy a vehicle! More
by SorenTruck
August 30, 2018
I had a very good experience My salesperson Mario Adams was very good and proficient to what I needed. I would recommend my family and friends to him. Great job all My salesperson Mario Adams was very good and proficient to what I needed. I would recommend my family and friends to him. Great job all More
by bulldogs
Employees Worked With
August 27, 2018
Anthony Vattuone was excellent From initial online contact to face-to-face visit, Anthony was the consummate professional. He responded in a very timely fashion, and his demeanor w From initial online contact to face-to-face visit, Anthony was the consummate professional. He responded in a very timely fashion, and his demeanor was that of a seasoned salesperson. I would definitely recommend him to anyone in the market for a purchase. More
by Alpvette
Employees Worked With
August 21, 2018
Awful Experience Worst Chevrolet dealership in America, complete lack of compassion by entire staff, mainly management. I feel completely taken advantage of, bad plac Worst Chevrolet dealership in America, complete lack of compassion by entire staff, mainly management. I feel completely taken advantage of, bad place. We are across the country with no vehicle and they could care less. Someone at Chevrolet has to care correct? More
by Lebro 236!
Employees Worked With
Other Employees :
Ted Bouton, Jared Orellana, Anna Portillo, Helen Rommel
August 20, 2018
Very seamless transaction We bought a brand new Chevy Bolt. We did most of the transaction through emails with our salesman Anthony Vattuone. We drove roughly 3 hours to get th We bought a brand new Chevy Bolt. We did most of the transaction through emails with our salesman Anthony Vattuone. We drove roughly 3 hours to get there and everything agreed upon through the emails was upheld in person. So by the time we arrived the vehicle was ready to test drive and sign the paperwork. Of all the vehicles I ever purchased this was by far the best transaction. More
by kevint3
August 18, 2018
Great experience Anthony our sales person was great. He knew a lot about the vehicle we were interested he was very calming. Steve was wonderful in finding us the be Anthony our sales person was great. He knew a lot about the vehicle we were interested he was very calming. Steve was wonderful in finding us the best rate. Everyone was very pleasant. More
by renusbaumsims
August 17, 2018
Great service - very helpful and professional Salesperson was Mario Adams, excellent at what he does. Great customer service, went above and beyond for me. Would highly recommend this dealership a Salesperson was Mario Adams, excellent at what he does. Great customer service, went above and beyond for me. Would highly recommend this dealership and in particular, this salesperson for anyone trying to buy a new car. More
by MB2018
Employees Worked With
August 17, 2018
My Car purchase My car shopping experience at Criswell excellent. The process was smooth and my salesperson Mario Adam's was extremely attentive to all of my concern My car shopping experience at Criswell excellent. The process was smooth and my salesperson Mario Adam's was extremely attentive to all of my concerns More
by Shrbrt6
Employees Worked With
August 15, 2018
Felt well taken care of I saw the car on CarGurus and received an email from Mario the same day I said I was interested. My mom and I then went down to the dealership the nex I saw the car on CarGurus and received an email from Mario the same day I said I was interested. My mom and I then went down to the dealership the next day and felt well taken care of and welcomed when we arrived. At the Criswell dealership, he has invested time into making sure that the process goes smoothly and that we knew what we were dealing with. I would highly recommend to friends and family. Fantastic experience overall. More
by Satisfied Customer
Employees Worked With
