Criswell Chevrolet

Great Experience/Awesome guy I was searching the internet looking for a lifted truck in PA and couldn't find what I was looking for. So I expanded my search area and came across C I was searching the internet looking for a lifted truck in PA and couldn't find what I was looking for. So I expanded my search area and came across Criswell Auto. I live in PA and was really uncertain about driving three and a half hours to look at a truck. So I decided to give them a call and was greeted over the phone by Mario Adams. I spoke with Mario and I advised him that I live in PA and would like to know more about the process of buying out of state and if the vehicle they had for sale was what they say it was. Mario took the time and explained everything to me and gave me his word that the truck is what it is and I wouldn't be disappointed. He said he wouldn't waste my time and want me driving three and a half hours for nothing.. Mario sent me via email and texts all the necessary paperwork and credit apps so when I arrived down there all I had to do was sign and drive. Prior to driving down to Mario spoke with me on his cell phone several times and advised me if I needed anything to let him know. Mario has great customer service skills and would highly recommend him on any vehicle purchase. I was a little skeptical about buying a car out of state but I will never look at that way again. Mario made this buying out of state experience for me extremely simple and easy. Mario still texts me here and there to say hi and see how i'm doing. Great guy!!! More

Repairs and service, Chevy Volt I have been bringing my car here for service over the past five year. For regular maintenance, after each time the car sounds just like new. The same I have been bringing my car here for service over the past five year. For regular maintenance, after each time the car sounds just like new. The same goes for repairs, I have needed to have a shell bearing replaced, new tires, allotment adjusted: each time it went well. More

Very pleased and would doit again!! I was in the market for a new Colorado saw an in- transit and Anthony Vattuone helped me get the details, it arrived the next day. Anthony called me a I was in the market for a new Colorado saw an in- transit and Anthony Vattuone helped me get the details, it arrived the next day. Anthony called me and confirmed that it was the Centennial model that I was looking for. I arrived shortly there after it was clean and ready, my wife and I agreed and bought it. there were a few small issues with truck that were taken care of promptly and better then new. We also purchased accessories that Jon Valin made possible and to better then anticipated. With the added help and support from Helen, Russell and Greg in finance we got everything we were looking for and are very pleased with the whole deal. More

Had a wonderful experience Salesman was extremely attentive and well informed. Kept in touch in a caring not pushy way. Recommended many new things to me and let me make up my o Salesman was extremely attentive and well informed. Kept in touch in a caring not pushy way. Recommended many new things to me and let me make up my own mind. Explained the system and my best way of navigating it. More

Very smooth transaction with the payment I wanted. Worked with Kevin and Mario at Criswell. They were responsive to all my needs and questions. Overall it was an excellent experience and I will be sure Worked with Kevin and Mario at Criswell. They were responsive to all my needs and questions. Overall it was an excellent experience and I will be sure to purchase my next vehicle from Criswell. More

Excellent Service Mario Adams was fantastic. He was responsive, patient, and made sure I got exactly what I was looking for. One of the best experiences in a dealership Mario Adams was fantastic. He was responsive, patient, and made sure I got exactly what I was looking for. One of the best experiences in a dealership I have had. Would recommend him without hesitation. Thanks Mario and Criswell! More

Best buying experience Mario was very professional. He told me everything I wanted to know about the car. He was responsive to my inquiries even after I had the car for week Mario was very professional. He told me everything I wanted to know about the car. He was responsive to my inquiries even after I had the car for weeks already. To me that is a sign of good dealership. More

Easiest car purchase ever Mario made the entire process super easy and I would recommend anyone looking for a used car to see him. Criswell has a great selection and fair price Mario made the entire process super easy and I would recommend anyone looking for a used car to see him. Criswell has a great selection and fair prices. More

Friendly, helpful, reliable team. Mario was especially helpful over the past couple of weeks getting me everything I needed for my car. Title, registration, and my tags came in super q Mario was especially helpful over the past couple of weeks getting me everything I needed for my car. Title, registration, and my tags came in super quick thanks to him, and I didn't even have to pick them up. He helped me even off hours and followed up the following day. I would recommend crisswell for anyone looking for a car. More

2013 Jeep Wrangler My husband and I drove 90 miles to check out a 2013 Jeep Wrangler Unlimited, Sahara Edition, at Criswell Chevrolet in Gaithersburg. Mario was our sale My husband and I drove 90 miles to check out a 2013 Jeep Wrangler Unlimited, Sahara Edition, at Criswell Chevrolet in Gaithersburg. Mario was our salesman, and all communications with him before and after purchase were extremely professional and personable. He went above and beyond working with us. After driving the Jeep home and finding a crack in the spare tire mount, the dealership paid for its replacement and shipment to our home. Mario continued to follow up with us, making sure we were happy with our purchase. I can’t recommemd Mario highly enough! I’ve never been happier with a vehicle than I am with this awesome Wrangler! More