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Criswell Chevrolet

Gaithersburg, MD

4.8
2,240 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,240 reviews

August 20, 2021

Gene was a pleasure to deal with. Experienced. No non-sense. Answered every question I had. Did not feel pressured at any time. Bought the car I looked at on the spot. More

by philip-ho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Aug 25, 2021 -

Criswell Chevrolet responded

Outstanding! We are ecstatic to hear that you had such a great purchasing experience with Gene! We look forward to working with you again on all of your future automotive needs!

August 18, 2021

Recently picked up my new 2021 corvette. Joey and the team at Criswell were great. No complaints. Wonderful experience. Would recommend anyone looking for a corvette to use Criswell. More

by Gpl2411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Ryall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott LeStrange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bart Fox
Aug 25, 2021 -

Criswell Chevrolet responded

Congratulations on the purchase of your beautiful new Corvette! We value your business and appreciate your willingness to recommend our team to others!

August 11, 2021

My purchase was smooth from start to finish. I highly My purchase was smooth from start to finish. I highly recommend Gene Hoffman and his team at Criswell Chevrolet. More

by Karen Rogers
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Hoffman
Aug 17, 2021 -

Criswell Chevrolet responded

Hi there, your satisfaction is our top priority and we are pleased to hear that this was reflected in your recent interaction. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

August 11, 2021

Recently, I brought my 2021 Silverado in for an estimate to have some body work done. After standing in front of the bodyshop office for close to 20 minutes with Chriswell employees walking by without ackno More

by Wfmacii
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure of the bodyshop service techs name
Aug 24, 2021 -

Criswell Chevrolet responded

Thank you so much for taking the time to bring this situation to our attention so that we are able to assess where improvements need to be made. We sincerely apologize that your visit was anything less than stellar and we hope to better assist you at a future visit.

August 09, 2021

About dealership. Guys, who don't know yet Chevrolet, just come and see how Chevrolet making cars, how many different models and most importent how quality. In here CRISTVELL Chevrolet Gaithersburg they More

by Ivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Morgan
Aug 11, 2021 -

Criswell Chevrolet responded

We love hearing how much our customers love their new vehicles. Thank you for taking the time to share this feedback with us!

August 09, 2021

We have always been customer of criswell my mother 3 cars ,my brother 4 trucks myself and my husband 4 cars over the past several years I went in Saturday and wanted to speak with Peter Eaton thinking he was More

by LYNDA29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Eaton
Aug 11, 2021 -

Criswell Chevrolet responded

Lynda, thank you so much for taking the time to share your story with us. We are delighted to hear that you have found our team to be consistently professional and helpful over the years. We look forward to working with you again for all of your future automotive needs.

August 08, 2021

Very happy and satisfied with the service and attention Jose Amaya give us, on our new 2021 Silverado purchase. I definitely recommend your services and I also hope to contact you in the future for the pu More

by vakerito503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
Aug 11, 2021 -

Criswell Chevrolet responded

Thank you for choosing Criswell for the purchase of your new vehicle! We are ecstatic to hear that you had a recommendation worthy experience with Jose and the Criswell team. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

August 08, 2021

Gene I bought every Chevy from him . Great guy he treats me like family. I met Gene through my brother he sold him cars as well plus Jr work at Chris wells Known Gene over 30 years couldn’t ask for a better More

by Onedimple1166
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Aug 11, 2021 -

Criswell Chevrolet responded

We value your continued relationship with Criswell and we appreciate this outstanding review for Gene and the Criswell team!

August 08, 2021

Everything went smoothly, I would highly recommend Jose. He was speedy with answers to my questions as well! More

by shawnarenae06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton, Jose Amaya Morales
Aug 11, 2021 -

Criswell Chevrolet responded

Congratulations on the purchase of your new vehicle! We are very happy to hear that you had such a great experience with Jose! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2021

Russell was beyond helpful and made purchasing our new car easy! We connected via email/text on a Tuesday and by the next day we had our new Tahoe in our garage! He was honest, straight forward, and att More

by Julie B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Criswell Chevrolet responded

Julie, thank you so much for taking the time to let us know about your recent purchasing experience. We value our business and appreciate your enthusiastic review for Russell and our Criswell team.

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