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Criswell Chevrolet

Gaithersburg, MD

4.7
2,054 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,054 reviews

December 05, 2020

After reaching out to Richard Beckett he gave me frequent updates, worked with my limited budget and ultimately provided me a great deal. Hands down this has been the single greatest car buying experience I More

by Neil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Criswell Chevrolet responded

Wonderful! We are so excited to hear that Richard and the Criswell team were able to exceed your expectations for what the car buying experience can be! Enjoy your new vehicle and please don't hesitate to reach out to any of our team members if there is anything else we can assist you with.

December 05, 2020

I reached out to the dealership on a Wednesday afternoon and Gene Hoffman responded within minutes. By Friday afternoon, the car was delivered to my house. Gene is a first-class professional and was really More

by KB Hokie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Criswell Chevrolet responded

Thank you so much for your wonderful review for Gene and the Criswell team! It's great to hear that you found a fellow Hokie to help you have a 5 star purchasing experience!

December 04, 2020

This was my first experience purchasing a vehicle, and Gene made the process super easy! He was quick to respond to emails, and even entertained my support group while details were finalized. Gene was ext More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Criswell Chevrolet responded

Welcome to the Criswell family Emma! We are ecstatic to hear that Gene helped you to have a smooth, stress free purchasing process. Please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

December 04, 2020

Gene made the process of purchasing a car with Criswell very easy. He is very knowledgeable, and to the point, with no high pressure sales tactics. I would highly recommend working with Gene! More

by dslevine
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Criswell Chevrolet responded

Thank you for your willingness to recommend Gene and the Criswell team! We are very pleased that you took the time to let us know that this was such a great experience!

December 04, 2020

My husband and I went to Criswell to purchase a new vehicle for me. As we were walking around the lot looking at the inventory, Gene came out to help us. Was very appreciative of that. We were specific More

by mrgnfaulkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Criswell Chevrolet responded

Congratulations on the purchase of your new Jeep! It's great to hear that Gene was able to help you find exactly what you were looking for. Thank you for choosing Criswell!

December 01, 2020

ONLY KNOW MIKE FROM THE INTERNET & EMAIL. DON'TKNOW ANYONE THAT ANSWERS A QUESTION VIA EMAIL IN LESS THAN 24HRS. THAT WHY HE IS THE #1 CORVETTE SALESMAN IN THE WORLD. I EXPECT TO FLY IN NEXT MONTH M More

by lonfrank
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Criswell Chevrolet responded

Thank you! We are ecstatic to hear that you have had such a great experience with Mike! We look forward to working with you with this upcoming order!

December 01, 2020

I HAVE BEEN DEALING WITH CRISWELL FOR OVER 20 YEARS. THEY NEVER DISAPPOINT ME. PETER EATON AND ANTHONY VATTUONE MADE ME FEEL LIKE FAMILY. I LEFT THE DEALER WITH MU 2020 TAHOE KNOWING I WAS TREATED FAIRLY AND More

by MARK B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Criswell Chevrolet responded

Thank you for taking the time to highlight the knowledge, professionalism, and helpfulness of Peter and Anthony! It brings a smile to our faces to know that you feel like family. We look forward to seeing you again at your next visit!

November 30, 2020

My car buying experience with Russell was efficient, pleasant, and quite frankly- unmatched. The staff at Criswell were equipped with friendly faces which quickly turned the environment into a “safe spa More

by faith.montague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Criswell Chevrolet responded

Thank you so much for taking the time to post this outstanding review. We are very pleased that Russell and our team were able to exceed your expectations for what a car buying experience can be. Please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

November 29, 2020

Richard Beckett was an absolute pleasure to work with, one of the easiest purchases ever. I have continued to text him expressing my absolute enjoyment of purchase. More

by Jdelane1.jd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Criswell Chevrolet responded

Wonderful! We always love hearing from our happy customers; thank you for taking this time to reach out!

November 29, 2020

Review coming almost a year after the purchase. I live in KY, but purchased a c7 from Criswell Chevrolet in MD early January 2020. The person I worked with was Joey Ryall. I cannot emphasize enough how smoot More

by Nitish Gupta
Recommend Dealer
Yes
Employees Worked With
Joey Ryall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Criswell Chevrolet responded

Thank you so much for taking the time to provide us with this feedback! We are ecstatic to hear that you had such a great experience with Joey!

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