Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Currie Motors Ford of Frankfort
Frankfort, IL
2,528 Reviews
At our award-winning Ford dealership in Frankfort, IL, we're focused on the needs of our customers, providing them with attractive Ford sales, lots of financing options, expert auto service and OEM Ford parts. Come see why we at Currie Motors Ford of Frankfort are Nice People to Do Business With!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,528 reviews
March 13, 2021
The salesman Andy Hamda was friendly professional. The general manager Ali Rafati was a complete jerk. During the price negotiations he walked up and said the car was sold and the deal was off. So we left general manager Ali Rafati was a complete jerk. During the price negotiations he walked up and said the car was sold and the deal was off. So we left. I've bought from here before and I've never been treated so badly in the past. More
by Davidbet1962
Helpful March 10, 2021
The absolute WORST dealership I have EVER done business with! Our original salesman was new and young so we primarily dealt with managers...they are huge time wasters and then when it comes to servicing t with! Our original salesman was new and young so we primarily dealt with managers...they are huge time wasters and then when it comes to servicing the few MINOR issues before delivery, the service department wasted our time also. Purchased a dealer demo car "it has a recall so we can not deliver until recall is done" Ok, so we gave it 2 weeks for the part to come in and get installed. In the meantime, can you please change the oil (we purchased at 4500 miles so it's gonna be due soon) and can you please shampoo the seat with the spilled milk stain and repair the weather strip that's flopping by the back door, "Sure! We can do all of that for you while we are waiting for part for the recall" We were called that it was ready for pick up and that they did all the requests the salesman asked for... went to pick up car the next day and the only thing they did was the recall...it wasn't even washed and prepped for a normal car sale!! Made ANOTHER appointment to get the remaining items worked on (since they were promised as part of the sale) plus an addition service since the light above license plate was damaged from recall repair... went back for those things and they still could not complete due to now needing to order a part....part comes in, we make appointment and was told no more than 2 hours to repair so no need to get loaner car. I go in for the 2 hour repair and am told that it will take at least 4 hours to repair but we don't have any loaners to give you!!!! I am so done with this place at this point. 5 trips to dealer, 8+ hours total for sale and now can't get the service completed! I WILL NEVER do business with Currie again! More
by traycee714
February 23, 2021
Have been coming to Currie motors for my last 3 cars. Came in with my mom and we both wanted new cars. We worked with Francisco (Frank)! He was wonderful to work with and got both me and mom in new cars! Came in with my mom and we both wanted new cars. We worked with Francisco (Frank)! He was wonderful to work with and got both me and mom in new cars! Frank was knowledgeable about the vehicles and the car buying process! Will definitely come see Frank when I'm ready for another vehicle! Thanks Frank! More
by Amelia
Employees Worked With
Francisco Ortega
December 29, 2020
Too much hassle, my car is 2014 Ford Focus and has 71k miles with 2 recalls on transmission and they playing around and don’t want fix it miles with 2 recalls on transmission and they playing around and don’t want fix it More
by Dr.job.cardio
Employees Worked With
December 23, 2020
Adriel went above and beyond to ensure the delivery of my fleet vehicle went smoothly. I accidentally left my Ipass in my old car, and she overnighted it to me so I could have it for an upcoming road trip. S fleet vehicle went smoothly. I accidentally left my Ipass in my old car, and she overnighted it to me so I could have it for an upcoming road trip. Such a great experience working with her! More
by Travis
Employees Worked With
December 15, 2020
Will never return. Sketchy people trying to jam people into cars. Terrible ethics and morals. Letter has been wrote to the attorney general for the practices done here. into cars. Terrible ethics and morals. Letter has been wrote to the attorney general for the practices done here. More
by Joseph D
Employees Worked With
Juan Leon
December 11, 2020
Service writers very rude and unprofessional Lack of communication between parts and service. Will have my car serviced at another Ford facility. One where they care for their customers. Service directo communication between parts and service. Will have my car serviced at another Ford facility. One where they care for their customers. Service director and parts mgr are professional but the service writers blew it. More
by Sandymichalak
December 10, 2020
Service was completed as necessary at a reasonable cost . overall I was very satisfied. My car has been serviced at this dealership since purchased in 2014. overall I was very satisfied. My car has been serviced at this dealership since purchased in 2014. More
by gstarce
Employees Worked With
December 08, 2020
This was the first service my son had taken our car in for. He was nervous, but after talking to the person at the counter, everything went well. Thank you. for. He was nervous, but after talking to the person at the counter, everything went well. Thank you. More
by Noel
Employees Worked With
December 08, 2020
I was very pleased with Alex in the Service Dept. He was concerned about my situation of needing a new battery and had me come in right away to get a new one. I was happy that it took less than an hour to concerned about my situation of needing a new battery and had me come in right away to get a new one. I was happy that it took less than an hour to get it installed. More
by Marvmario
Employees Worked With
Alex Karlstedt
