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DCH Paramus Honda

Paramus, NJ

4.9
5,294 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,294 reviews

October 09, 2021

We were very well received by Alex Bernabe that supports and show us all the options we have. Even we decided not to buy the car he gave us all the attention to receive all car back. More

by Elianaaguiar04
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

DCH Paramus Honda responded

Thank you for the excellent feedback! We're so happy to know Alex could assist you and provide you with great service. We hope to see you again soon!

October 06, 2021

I had an amazing experience at DCH Paramus Honda thanks to Hamad Deeb! Being a first time buyer, I was very intimated going to any dealership. I had already been to one before coming here and it was not a More

by Adriana Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

DCH Paramus Honda responded

Adriana, thank you for the exceptional five-star review! It sounds like Hamad went above and beyond to assist you during your first car buying process and was able to make your experience a memorable one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark. We hope to see you again in the future!

October 06, 2021

Emilio Santana was very helpful, patient, and knowledgeable. Glad he's bilingual. He was GREAT! More

by bertildamami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

DCH Paramus Honda responded

Thank you for the positive five-star review regarding your recent experience with Emilio!

October 04, 2021

Everyone at DCH Paramus was great to work with from the first email with Jordan and Jenna to the in person interactions with Alex. He was great working within my budget and we made a deal within the terms More

by Boomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

DCH Paramus Honda responded

Thank you for the outstanding feedback! It sounds like our team went above and beyond to assist you and provide you with great service. Customer satisfaction is always our top priority and we're happy to have met that mark!

October 04, 2021

Manny Mudeidat was very professional and friendly. He is knowledgeable salesman. He offered after sales services. More

by akinyinyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mamoon "Manny" Muheidat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

DCH Paramus Honda responded

Thank you for the great feedback regarding your recent experience with Manny! We're so happy he could assist you and make your experience a memorable one.

October 04, 2021

If I can give 0 stars I would Terrence is horrible. He has the most horrible customer service I ever seen the way he speaks to customer is unacceptable. Honda must be desperate for employees to keep this More

by Longlivedstyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrence Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you and make things right. Please call us at (201) 426-4676.

October 03, 2021

They're marking up cars well over MSRP. In my case, they tried to charge me an extra 5k. We walked. They reached out to me saying "It's not often we lose deals over pricing, and I'd like to make sure we hav More

by TheDonSalami
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you and make things right. Please call us at (201) 426-4676.

October 03, 2021

Juan Marin has been very helpful, patient and so easy to deal with! He answered all our questions with confidence and was very professional and friendly. We are very satisfied with his excellent service! More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Marin
Oct 04, 2021 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Juan!

September 30, 2021

I live in NYC and always go to Frank Russo. Won’t go anywhere else! More

by Easy1290
Recommend Dealer
Yes
Employees Worked With
Frank Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

DCH Paramus Honda responded

Thank you for the positive feedback!

September 30, 2021

Very professional company. Dealt today with Service Mgr. Natasha Nedd who helped me get my work done on appointment time, professionally, and accurately. She respected my request to finish as quickly as po More

by ajmorgans2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
Oct 01, 2021 -

DCH Paramus Honda responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience working with Natasha and she was able to provide you with outstanding service.

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