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DCH Paramus Honda
Paramus, NJ
5,294 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,294 reviews
August 21, 2021
I am leaving this review at any site I can think of as well as writing to the BBB, because I believe this dealership has unethical selling practices and people should be warned about them. STAY AWAY well as writing to the BBB, because I believe this dealership has unethical selling practices and people should be warned about them. STAY AWAY FROM THIS PLACE! Here is my story: I was in the market for a CR-V Hybrid Ex (MSRP 31,785). Besides being incredibly rude, arrogant and obnoxious they are unethical. They wanted to charge me $36,000 for the car plus bunch of fees that brought the price I was given at the table to $41,800. This included bunch of bogus fees. This is so incredibly out of the realm of doing business that I am reporting them to anyplace I can think of. Yesterday, I went to a different dealership that has ethical selling practices and bought the car at the walk out price of $34,600. It's the same car they wanted me to pay at $41K at DCH Honda at Paramus. They even told me: "The cars are at a premium right now and we can charge as much over MSRP as we want". When I asked them to give me a serious offer the second guy looked into my eyes and said "This IS a serious offer". Omar Corana was the first guy that talked to me. He clearly did not want to sell an EX. He lied about having it in stock. He showed me the higher trims. When I finally gave him a VIN number I had taken from their website as available he conceded that they had the car in EX but then gave me the quote for $41K. How is this place allowed to conduct business in this manner I do not know. As I said, I also reported to BBB. Just go to a different dealership. At the end, I had to drive approximately 40 miles to get to an ethical dealership but the experience was well worth it. See my other reviews for an excellent Honda Dealership. More
by Nora K.
August 20, 2021
Everyone at the dealership was extremely helpful, friendly and very informative. All of the workers helped to accommodate my wants and needs, especially Abel Fermin. I suggest that everyone goes to h friendly and very informative. All of the workers helped to accommodate my wants and needs, especially Abel Fermin. I suggest that everyone goes to him for any questions or suggestions that they may need. More
by nayeliperalta428
August 19, 2021
Alex Bernabe was friendly and professional. Worked with me to get the deal I was happy with. Would recommend him to family and friends. John Medrano in finance was also easy to work with. me to get the deal I was happy with. Would recommend him to family and friends. John Medrano in finance was also easy to work with. More
by MXVIN
August 19, 2021
I came in to purchase a car and had a great experience thank you to my salesman Hamad deeb he really made the purchase easy and put me in the exact car I was looking for thank you to my salesman Hamad deeb he really made the purchase easy and put me in the exact car I was looking for More
by Osama Tamimi
Employees Worked With
August 17, 2021
Both kim grainey and Brandon Lopez were very accommodating. I will definitely recommend them to any looking to have a wonderful experience buying a car accommodating. I will definitely recommend them to any looking to have a wonderful experience buying a car More
by finamoremark
August 17, 2021
As always, Alex Bernabe is the best. This is my second time leasing a car from DCH Honda, and it probably won’t be my last. time leasing a car from DCH Honda, and it probably won’t be my last. More
by JGreen
Employees Worked With
August 16, 2021
Fantastic service from the dealership. Alex was incredible to work with and extremely helpful. Would go back. incredible to work with and extremely helpful. Would go back. More
by ross.childs
Employees Worked With
August 15, 2021
Drove off the lot in less then 2 hours with a brand new car! Diego made the entire situation so easy! Got the exact price I was looking for and couldn't be happier! car! Diego made the entire situation so easy! Got the exact price I was looking for and couldn't be happier! More
by Michelle
Employees Worked With
August 15, 2021
Alex went above and beyond. Friendly and helpful. Stayed late to make sure we could finish our deal and take the car the same evening. late to make sure we could finish our deal and take the car the same evening. More
by AA
