Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Paramus Honda
Paramus, NJ
5,375 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,375 reviews
December 28, 2020
Alex Bernabe provided excellent, friendly customer service from the minute we walked through the door. Just leased my second car through him. Best service ever! service from the minute we walked through the door. Just leased my second car through him. Best service ever! More
by Satisfied Customer
Employees Worked With
December 27, 2020
Helped me through my first lease and I was able to walk out that day with an amazing car! Hamad was incredibly friendly and and so knowledgeable, made the experience great overall. out that day with an amazing car! Hamad was incredibly friendly and and so knowledgeable, made the experience great overall. More
by BeccaSass
Employees Worked With
December 26, 2020
Paul Park and Alex Barnabe are warm and friendly. They reviewed every information with my mom and me when we went to return my lease Civic car. They answered our questions and concerns too. Great service. reviewed every information with my mom and me when we went to return my lease Civic car. They answered our questions and concerns too. Great service. I highly recommend them. More
by Paulina
December 24, 2020
Best service ever, best price ever. I am totally satisfied. David Kim in Sales Dept. and Paul Park in Finance Dept. are great team and highly reliable. satisfied. David Kim in Sales Dept. and Paul Park in Finance Dept. are great team and highly reliable. More
by Yeon Kyoung Choi
December 23, 2020
I was in a difficult situation with a BMW I wasn't happy with I always wanted the Type R civic and Diego and his team at DCH Honda made it happen for me. I wanted a new one but they kept insisting on a cert with I always wanted the Type R civic and Diego and his team at DCH Honda made it happen for me. I wanted a new one but they kept insisting on a certified used Type R. This was the mistake of a life time. They probably just wanted the higher commission for the used one. The 2018 Blue Civic Type R was the absolute worst. I had the car with less than 20k miles and after having it for 5 months the car has been in the shop over 6 weeks. Then I called and emailed the manager Laura she asked me to bring the car to them and that they would put me in a loaner. So I made the 3 hour trip to bring the car to them and after having the car for 10 hours they did nothing to the car nor did they supply me with a car to get back home and they never called me for any update i had to wait and call them 3 times to get an update so I could get home.. I'm extremely disappointed in Honda and do yourself a favor and don't get a car here I would not trust them. To make matters worst the front desk is a joke I came here to go over paperwork and there is 5 people at the front desk and all but 1 was on their phone and no one greeted me until I had to speak up. If this is the type of service they are providing they should just shut down. These experiences were over the course of 3 different visits. More
by trenellg
December 23, 2020
The call center woman called me back to tell me how to fix my issue. She went above and beyond to look up the answer. fix my issue. She went above and beyond to look up the answer. More
by Nhkossak
December 21, 2020
Super easy to work with, honest and patient with all my questions and concerns... Will love to to business again. I thank you all again questions and concerns... Will love to to business again. I thank you all again More
by bryan.pareja23
Employees Worked With
December 20, 2020
Was recommended by a friend to go here for a used car that I could rely on and he was right I couldn’t be happier. The staff and service was amazing and will most definitely recommend my friends to go he that I could rely on and he was right I couldn’t be happier. The staff and service was amazing and will most definitely recommend my friends to go here the next time they need a car More
by Brandell9299
Employees Worked With
Karim Hashem
December 20, 2020
I have purchased and leased numerous cars from Alex Bernabe DCH Paramus Honda. Totally different experience than any other sales rep. Alex is excellent, knowledgeable and sincere. I would not see an Bernabe DCH Paramus Honda. Totally different experience than any other sales rep. Alex is excellent, knowledgeable and sincere. I would not see any other sales representative other than Alex. Great Experience! More
by HondaCustomer4Life
Employees Worked With
