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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,589 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,589 reviews

March 05, 2026

To be fair, I do have a hard time giving Robert Goldberg a 5, but I was told by a manager that reviews influence how they get paid. As I was rather frustrated with the lack of responses when I requested get More

by K.C.JONES2386
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
Mar 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re sorry to hear about the frustration you experienced while trying to get confirmation regarding the removal of the extended warranty. Clear and timely communication is very important to us, and we understand how important it is to receive prompt responses. We're glad to hear that Mike was helpful during your visit and that a manager was able to assist in resolving the matter. We appreciate you sharing your experience and your feedback helps us continue to improve.

March 05, 2026

Excellent! Very attentive, polite and costumer's friendly Thank you Very good experience Thank you very much More

by elenavm02
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucc
Mar 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review, Elena! We’re glad to hear you had a very good experience and that our team was attentive, polite, and customer-friendly. We truly appreciate your support!

March 05, 2026

It was super smooth and absent of 'slimy dealership vibes' (pricing was fair). Everyone was really helpful and made this my best car purchase experience. More

by rafaelgonzaque
Recommend Dealer
Yes
Employees Worked With
Bryce Mann
March 05, 2026

Everybody was very helpful and courteous. The sale was hassle free and the finance department was very knowledgeable along with the sales personnel Kirk was made the sale go smoothly More

by GARY.M.BRANCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

DCH Wappingers Falls Toyota responded

Hi Gary, thank you for your kind feedback! We’re glad to hear our team was helpful and courteous and that your purchase was hassle-free. It’s great to know Kirk and our finance team helped make the process smooth. We truly appreciate your support and hope you enjoy your new vehicle!

March 05, 2026

A pleasure to work with. Quick. Efficient and no real pressure. We purchase almost all our cars here. More

by MARGOTHABER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you, Margo, for your kind review! We’re glad to hear your experience was quick, efficient, and pressure-free. We truly appreciate your continued trust in us and are grateful for your loyalty in purchasing your vehicles with us.

March 05, 2026

Lauren my service advisor was amazing! She made emergency appointment for me to have the rear wheel bearing replaced as sensor was acting up and showing me dashboard lights! I had to make More

by DRAGANKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad Lauren was able to assist you quickly and take care of your emergency appointment. We appreciate your patience while the part was ordered, and we’re happy our team could help get your Prius C back on the road. Wishing you many more smooth miles on your journey to that 250K milestone!

March 05, 2026

More organized Better communication Late afternoon appointments available Thats all I got for today Word More

by bc62798
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
March 04, 2026

Very good service from Wappingers fall Toyota thanks for always being there for the customer More

by NEWTON2902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We truly appreciate you recognizing our team’s commitment to being there for our customers. Providing consistent, dependable service is what we strive for every day. Thank you for trusting DCH Wappingers Falls Toyota — we’re always here whenever you need us!

March 04, 2026

Tire air pressure light kept coming on. Got appointment that same afternoon and I had 3 nails in tire. Judy kept me updated throughout process. More

by SUSANBARRACK
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Mar 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad we could get you in the same afternoon and quickly identify the issue. Three nails is never fun to discover, but we’re happy our team was able to take care of it for you. Judy will especially appreciate the shoutout — keeping our guests informed every step of the way is so important to us. Thank you for trusting DCH Wappingers Falls Toyota!

March 04, 2026

Dylan was very professional and courteous. He explained the finance, extended warranty in details to me. More

by NGUYEN498
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
Mar 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that Dylan provided a professional and courteous experience. Taking the time to clearly explain finance options and extended warranty details is so important, and we’re happy he made everything easy to understand. We truly appreciate you choosing DCH Wappingers Falls Toyota and look forward to assisting you again in the future!

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