Matthew Rivera (in Sales)

Everyone was very helpful a professional. The only issue that I had was with the sales manager was I felt not very professional in his dealing with me and my wife. I dealt with Raymond Hess a The only issue that I had was with the sales manager was I felt not very professional in his dealing with me and my wife. I dealt with Raymond Hess and he was very polite and professional. More

by DILLONBERNIE771 Verified Customer Verified Customer

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A pleasure to work with. Quick. Efficient and no real pressure. We purchase almost all our cars here. Quick. Efficient and no real pressure. We purchase almost all our cars here. More

by MARGOTHABER Verified Customer Verified Customer

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Very good dealership with a great staff in very pleased with my service I'm very convenient with my service I'm very convenient More

by FORTUNATOROBERT384 Verified Customer Verified Customer

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He was very upfront and disclosed all important terms conditions and information in a very professional manner and handled my transaction with the utmost precision and accuracy. A pleasure to work with a conditions and information in a very professional manner and handled my transaction with the utmost precision and accuracy. A pleasure to work with and thank you so very much! More

by PETEMANNESE Verified Customer Verified Customer

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The sales department worked very hard to get this deal happen. The service department is very difficult to get a hold of , even with learning voice mail happen. The service department is very difficult to get a hold of , even with learning voice mail More

by RMATTHEWS2020 Verified Customer Verified Customer

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Mike Newsham was verry professional and met my needs . Mike made the process smooth and I will recommend this dealership to my friends and family. Mike made the process smooth and I will recommend this dealership to my friends and family. More

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I had the opportunity to work with a wonderful team on New Years weekend. Matthew my sales rep with assistance from Tom, right on through to the finance manager were all friendly, helpful, accommodating, New Years weekend. Matthew my sales rep with assistance from Tom, right on through to the finance manager were all friendly, helpful, accommodating, and knowledgeable. I was able to purchase vehicles with confidence from this location. More

by LSMITH38 Verified Customer Verified Customer

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The salesman, Matthew was wonderful and I would recommend asking for him if interested in a Toyota. I feel I got a very good price asking for him if interested in a Toyota. I feel I got a very good price More

by DANSULL_1999 Verified Customer Verified Customer

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My Sales Rep Matthew was totally awesome, ie. , personable, intelligent and very helpful from the beginning to the end, which included going over the technical aspects of the new car. I've had a n , personable, intelligent and very helpful from the beginning to the end, which included going over the technical aspects of the new car. I've had a number of Toyotas from this dealership over the past 2 decades for good reasons, ie., good people with great reliable products. More

by TOPDOC60 Verified Customer Verified Customer

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I was somewhat pleased with this dealership, but not entirely. There were many issues with regard to operating this new vehicle that were left unexplained. But at least I have a phone number to call w entirely. There were many issues with regard to operating this new vehicle that were left unexplained. But at least I have a phone number to call with questions. The biggest problem was this. There was a terrible mix up in registering with the NYS Dept. of Motor Vehicles (DMV). I was not informed that I would need to contact my insurance company before the dealer's rep could speak to them about transferring my insurance policy in order to complete the DMV registration. I received a vague call from the salesman that there was a problem. But this call was made on a Saturday, when my insurance company is closed. This was also the day before my appointment to pick up my new Toyota. Even though I asked, I was given no satisfactory explanation as to why I was not told to phone my insurance company to allow the dealership to complete the DMV registration. The dealership had plenty of time to tell me to call, since I gave them a $500 deposit one and 1/2 months prior to the day they tried to complete the DMV registration. It would have been nice to receive my new Toyota without a hassle. Especially because I did not finance. I paid in full on the delivery date. More

by RUSSOUTDOORS Verified Customer Verified Customer

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