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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,749 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,749 reviews

February 11, 2022

I switched to DCH Wappingers Falls Toyota because I was extremely dissatisfied with the customer service at Newburgh Toyota. Happy to report total satisfaction with my experience. In particular Thomas More

by james mansour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

DCH Wappingers Falls Toyota responded

James, we appreciate you taking the time to provide such great feedback! It's a pleasure to know Thomas could assist you and provide you with outstanding service. We look forward to working with you again in the future!

February 10, 2022

My experience with DCH Wappingers Falls Toyota has always been an amazing experience. Mike Giordano has always guided me through all the necessary procedures and offers his expertise whenever possible. I am More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Feb 10, 2022 -

DCH Wappingers Falls Toyota responded

Joanne, we appreciate you taking the time to provide such great feedback! It sounds like Mike went above and beyond to assist you and provide you with outstanding service. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

February 10, 2022

Very disappointed. I arrived 15 minutes early for an oil change and nys inspection an hour and 45 minutes later I was told my car failed the inspection for rear brakes which I had expected and that my car More

by JPSCHIN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Feb 14, 2022 -

DCH Wappingers Falls Toyota responded

Hello, I'm sorry to learn of this experience you had with our dealership. Please contact me directly so I may learn more of what happened. Thank you, Ben Carlson Fixes Operations Manager 845-296-4261

February 09, 2022

I always have a great experience every time I have to get my vehicle serviced. I especially like the business work area while I wait. More

by JPDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Feb 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

February 08, 2022

Great service! Took a little longer than expected! Overall great service! Forgot my valve caps!went back! All good! More

by mr_seanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We look forward to working with you again in the future!

February 07, 2022

Rep delivered my car to me when I was unable to get to the dealership to pick up the car. More

by Djakela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel
Feb 07, 2022 -

Djakela responded

Rep delivered my car to me when I was unable to get to the dealership to pick up the car.

February 07, 2022

My service was quick and done right. Intake person was thorough followed up on my questions / concerns. Thanks! More

by Jlmlove722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Carlson
Feb 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

February 07, 2022

Always love dip wapinger falls. Great service, friendly and short waiting time. Oh and great coffe. More

by jimp6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Feb 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

February 04, 2022

Couldn't ask for better service. They offered pick up/drop off service and even offered use of a car because repair service ran into the next day. Wonderful service and communication. More

by RIDDLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 03, 2022

Friendly and knowledgeable staff. All were great !! Will definitely buy here again in the future !! More

by DLT12956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Feb 04, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

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