DCH Wappingers Falls Toyota

This location always provides quality customer service and is very efficient and prompt in getting back to you with the diagnoses of your vehicle. Evin Calderon is always such a pleasure to work with. and is very efficient and prompt in getting back to you with the diagnoses of your vehicle. Evin Calderon is always such a pleasure to work with. He represents Toyota Service department extremely well! More

They came right out and waited on me. I was disregarded in other dealerships making me feel like my dollar wasn’t good enough for them. DCH worked w me well right from the git go. We bought here over 10 yr in other dealerships making me feel like my dollar wasn’t good enough for them. DCH worked w me well right from the git go. We bought here over 10 yrs ago. Glad I went back More

Very friendly service. Went in to have my stock radio converted to apple carplay. They did a fine job installing it. However when I asked If someone could show me how to work it I was told to just plug m converted to apple carplay. They did a fine job installing it. However when I asked If someone could show me how to work it I was told to just plug my phone in and it’ll “just play”. I’ve realized there is more to it than simply just plugging it in. It would’ve been nice if someone accompanied me to my car and instructed me on what to do. More

Jaime GarciaMuniz was awesome and very professional. Everything went very easy and quick! I will definitely be back! Much respect to those 2 people I spoke with and all I can say is.. Keep up the awesom Everything went very easy and quick! I will definitely be back! Much respect to those 2 people I spoke with and all I can say is.. Keep up the awesome work. (Jaime and Naeem) You guys are great. More

Arrived at dealership for 7:30 appointment as scheduled. Drove my vehicle into reception area as directed. I sat down with service advisor Jason and was explained to in detail how my vehicle was going to be Drove my vehicle into reception area as directed. I sat down with service advisor Jason and was explained to in detail how my vehicle was going to be checked out as per factory recall. First stage of procedure was completed within a half hour and next appointment was made to complete. More

Professional courteous service. All our covid concerns were addressed. Pinkal spent a considerable amount of time on the phone with us concerning our lease. Lease details were agreed to by phone/emails. O were addressed. Pinkal spent a considerable amount of time on the phone with us concerning our lease. Lease details were agreed to by phone/emails. Our actual time at dealership was reduced because of Avi's and Naeem's expertise. Pleasant, safe and comfortable experience. Thank you. More

Everyone was very helpful and patient. They were able to explain terminology I didn’t understand and run numbers for me to help me find the best deal. explain terminology I didn’t understand and run numbers for me to help me find the best deal. More

Chris really helped us through the hole process. He really made everything easy. Thank You Chris. However . You have a clean dealership with clean bathrooms and everyone was wearing masks. Thank You really made everything easy. Thank You Chris. However . You have a clean dealership with clean bathrooms and everyone was wearing masks. Thank You More

Nathaniel was very attentive and so far I am happy with the car. Nathaniel was very professional and I am please with the outcome of the car. the car. Nathaniel was very professional and I am please with the outcome of the car. More

Top Quality service , friendly, helpful, goes extra mile in customer service. Knows his duties and responsibilities. Have been a customer for several years leasing two Rav 4’s. When I have a question there in customer service. Knows his duties and responsibilities. Have been a customer for several years leasing two Rav 4’s. When I have a question there is always an answer that u can comprehend. More