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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,752 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,752 reviews

December 31, 2020

Excellent service. Easy trade-in negotiation for fair value. Excellent execution, particularly by Rob Goldberg. Supported by Melissa Sinapi. This is the best dealership I’ve dealt with...I’ll be back! More

by lioncub7_7@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to hear that your experience was a good one. We look forward to working with you again in the future!

December 31, 2020

Pinkal located the exact Tundra I was looking for. Dan was great to work with. Naeem was very helpful. All in all a great team! More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeney, Naeem Randall, Pinkal Patel
Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It sounds like our team was able to assist you and provide you with great service!

December 30, 2020

Great dealership! I have been coming to DCH Wappingers Toyota for 10 years since moving to the area. I have had nothing but positive experiences with their service department and buying my Prius and now l More

by remicas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayme Irkliewsk, Evin Calderon, Kathleen Crosbie
Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership over the years!

December 30, 2020

Great job When in for fuel pump replace recall.Job was Great job When in for fuel pump replace recall. Job was finished as promised and the service dept also took care of a TSB I had asked about. More

by GREHFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Halstead
Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 30, 2020

The service center is to commercialized its like an assembly line I don’t really like going there anymore. And the chairs in the waiting room are not comfortable at all. More

by sendithere1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica
Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

December 29, 2020

I have reach out to the service manager to talk about how feel taken advantage of concerning the work and the charge. I have not heard back. More

by mstamac
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Tiffany Moreno
Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

December 29, 2020

DCH would rather cheat their customers out of a fair price for their trade-in and keep a potential loyal customer when you trade in a vehicle and find out it’s being sold for almost $6000 more right on More

by egahh1
Recommend Dealer
No
Employees Worked With
Jason Hayes
Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

December 29, 2020

I loved the no hassle pricing. Entire process from first call to final delivery were relaxed yet very speedy. I would definitely recommend this dealership to my friends. More

by vsviering
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Korwatch, Wilfrin Quezada
Dec 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It sound like our team went above and beyond to ensure your experience was a positive one and we look forward to working with you again in the future!

December 28, 2020

The dealer/service is close & convenient. I got an appt within 3 sat myself and was able to wait for the car. Positive attitude of staff & clean comfy waiting area are a plus. More

by suedoyle1
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Dec 28, 2020 -

DCH Wappingers Falls Toyota responded

Sue, thank you for the positive feedback regarding your recent experience with us! We're so pleased to hear you had a pleasant experience at our dealership!

December 26, 2020

This was my second BEST experience buying a car (RAV4 Hybrid from DCH). The first, was buying my previous car from them (Prius C). So grateful for the ease, stress and haggle less experience with them. T More

by Juan-Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Padilla, Naeem Randall
Dec 28, 2020 -

DCH Wappingers Falls Toyota responded

Juan, we truly appreciate your kind words and your loyalty to our dealership! We hope you love driving around in your new RAV4!

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