DCH Wappingers Falls Toyota

Service Everyone was friendly and professional from the young man I gave my keys to, the young lady at service desk and cashier. The service was also done in Everyone was friendly and professional from the young man I gave my keys to, the young lady at service desk and cashier. The service was also done in a timely manner. More

Trading in car for a new one Awesome experience! I went in to trade my Highlander for a newer one. I got a great deal. Melissa was wonderful and got me into a new car! Awesome experience! I went in to trade my Highlander for a newer one. I got a great deal. Melissa was wonderful and got me into a new car! More

Great Service The intake rep was welcoming, efficient and friendly. The service was so fast I did not get a chance to take a lil nap. Left my new hot thermos in wai The intake rep was welcoming, efficient and friendly. The service was so fast I did not get a chance to take a lil nap. Left my new hot thermos in waiting area and she was so kind to secure it for me so I could pick it up. I like the cleanliness and bright large waiting space. More

Love our new Highlander ! Bought a new Highlander at DCH Wappingers Toyota. Our Sales Consultant was exceptional. He was not just friendly and courteous but extremely helpful a Bought a new Highlander at DCH Wappingers Toyota. Our Sales Consultant was exceptional. He was not just friendly and courteous but extremely helpful and knowledgeable. He went the extra mile to make sure our experience was the best it could be. Love our new Highlander ! More

Carefree ! After the two-year ToyotaCare service has ended on your new car please allow customers to have a choice in buying a New ToyotaCare service. Two-yea ! After the two-year ToyotaCare service has ended on your new car please allow customers to have a choice in buying a New ToyotaCare service. Two-year contract, three-year contract, five-year contract, or a life Time contract of the car Unless you traded in or sell it. More

Good service I dropped my car off at 9 am and my car was done by lunch. Fast service for getting m inspection and my tire rotation done. I dropped my car off at 9 am and my car was done by lunch. Fast service for getting m inspection and my tire rotation done. More

Professional and pleasant buying experience From the first contact over the phone to the final run through on all of the new RAV4 features, the team and specifically, Michael Newsham, were profe From the first contact over the phone to the final run through on all of the new RAV4 features, the team and specifically, Michael Newsham, were professional, knowledgeable and pleasant. I am glad I did not settle for the first dealership I visited but shopped around until I felt I was receiving a straight forward, attentive and knowledgeable salesperson. DCH WAPPINGERS FALLS fit the bill. Up until a couple weeks ago I had never heard of them and now I would recommend them to everyone. Kathleen Wieting More

Not enough information or warning on what it will cost Hi, I've been on vacation so I have not seen this message. I honestly, did not feel comfortable and it felt taken advantage. I like the person on Hi, I've been on vacation so I have not seen this message. I honestly, did not feel comfortable and it felt taken advantage. I like the person on the on the desk last year who was the same person this time around but when he asked about the breaks warning from last year and if I had repaired them some where else he only told me they only gotten gotten worse since the last time when I ask to look at them again. Remember I'm also getting an inspection. Note that the car has been driven very little since the last time. You folks gave me the car fully certified so in that many miles I would doubt I would doubt I will ware out the breaks that much. I also got charged for about two hours of labor about 300 hours of labor. I know I was asking for inspection and tire rotation but that was not put on the bill. Nothing about those things on the bill. I also brought coupons, That sounds kind of high and I will calculated to 150 dollars and hour. I also looked at what this cost some where else. I know this is not dealer ship caliber. But it will be have half the price. Sorry. I cannot give you a high rating on this one. I did ended up with a 450+ bill after showing the coupon for 99+ axle break job, 19 dollar ration, 21 dollar inspection that is I do like you guys. Eliuth More

No Hassle! One of the easiest car buying experiences ever. No hassle sales process and the business manager was awesome to deal with as well! I suggest giving One of the easiest car buying experiences ever. No hassle sales process and the business manager was awesome to deal with as well! I suggest giving DCH a try! More

Friendly and Outstanding Customer Service From the moment we walked in until the moment we left, we were treated with the absolute best service. Daryl, Joe and Naeem answered all our question From the moment we walked in until the moment we left, we were treated with the absolute best service. Daryl, Joe and Naeem answered all our questions while helping us find the best deal and vehicle for us. We never felt rushed and felt as if we were their only customer, even though the dealership was extremely busy the day we visited. The knowledge and expertise of everyone that worked with us was amazing. Daryl and Joe located vehicles for us to look at and test drive with different options for us to compare. The smooth process allowed us to be able to make a clear decision and take our new vehicle home the same day. Joe even went above and beyond to assist us with setting up new insurance, given it was on a Saturday afternoon and our main insurance office was closed at the time. When we went back later to pick up the vehicle, Joe took the time to assist us with the set up of the Toyota app, the GPS, the system set up, auto start, etc., all while approaching closing time and still never rushing us, answering every question along the way. Your staff is courteous, patient, knowledgeable and overall a pleasure to work with. We will certainly recommend them to family and friends. We will see you in the future for our next vehicle purchase. Thank you for everything! Shawn More