Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,406 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 8,406 reviews

January 02, 2021

Overall great experience, far better than I had with two other Toyota dealerships closer to where I live. Well worth the 90 minute drive I had to make to buy the new car. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Pickett - 5 stars
Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Kim, thank you for the excellent feedback! We're so happy to hear your experience at our dealership was a pleasant one and hope to see you again soon!

January 01, 2021

Finished in a timely manner and explained everything thoroughly to me so I understood service given to vehicle. I was very pleased with how friendly and kind everyone was. More

by JHAYES6458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall service person’s name
Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to working with you again in the future!

January 01, 2021

Services were done correctly and staff was great, very friendly, but I waited almost 3 hours for my car to just have an oil change More

by ALLISYNMETEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unsure
Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're happy to hear that our service department was able to assist you but we apologize for the long wait time. If we can assist you further in any way please call us at (845) 288-0892.

December 31, 2020

Pleasant people , but 1 1/2 hr to rotate tires 🙄🙄🙄 to long . Stop over scheduling . Blah blah blah blah blah blah Blah blah blah blah blah blah Blah blah blah blah blah blah More

by katied77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t know
Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

December 31, 2020

Pinkal located the exact Tundra I was looking for. Dan was great to work with. Naeem was very helpful. All in all a great team! More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Naeem Randall, Daniel Sweeney
Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It sounds like our team was able to assist you and provide you with great service!

December 31, 2020

Excellent service. Easy trade-in negotiation for fair value. Excellent execution, particularly by Rob Goldberg. Supported by Melissa Sinapi. This is the best dealership I’ve dealt with...I’ll be back! More

by lioncub7_7@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to hear that your experience was a good one. We look forward to working with you again in the future!

December 30, 2020

Great dealership! I have been coming to DCH Wappingers Toyota for 10 years since moving to the area. I have had nothing but positive experiences with their service department and buying my Prius and now l More

by remicas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayme Irkliewsk, Evin Calderon, Kathleen Crosbie
Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership over the years!

December 30, 2020

Great job When in for fuel pump replace recall.Job was Great job When in for fuel pump replace recall. Job was finished as promised and the service dept also took care of a TSB I had asked about. More

by GREHFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Halstead
Dec 31, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 30, 2020

The service center is to commercialized its like an assembly line I don’t really like going there anymore. And the chairs in the waiting room are not comfortable at all. More

by sendithere1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica
Jan 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

December 29, 2020

I loved the no hassle pricing. Entire process from first call to final delivery were relaxed yet very speedy. I would definitely recommend this dealership to my friends. More

by vsviering
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfrin Quezada, Jennifer Korwatch
Dec 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It sound like our team went above and beyond to ensure your experience was a positive one and we look forward to working with you again in the future!

...
451
...