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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,762 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,762 reviews

November 07, 2019

Very good The service was very good and the waiting area top notch. I need to find out if I have three or five initial complementary services. More

by bernardcj42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Eric Lahl, Peter Raymond, Alicia Verven
Nov 07, 2019 -

DCH Wappingers Falls Toyota responded

thank you for the five-star rating! We appreciate your positive feedback and we hope to see you again soon.

November 07, 2019

Routine oil change, tire rotation and state inspection Dealer prices are expensive. Service is good. Facilities are very good - especially the customer waiting area. Wish they had some special service d More

by MOTERO99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Nov 07, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide us with your feedback. We are happy to hear that our team provided you with a positive service experience. If you have any further questions or concerns please give us a call at (845) 206-0521.

November 05, 2019

A great service experience in Walked in. Service was fast, courteous, done well. Clean waiting area. Warm and hospitable. I tell others of my wonderful experience. Had the sa More

by qbee5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names.
Nov 05, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We are happy to hear about your positive service experience and we hope to see you again soon,

November 04, 2019

geat service Glad I bought my new camry here....service is always fast and on time...nice waiting area and promotions always a big plus (cookies and coffee) ..will More

by Professional ace231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Nov 05, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide us with your positive feedback! Congratulations on your new vehicle and we hope to see you again soon.

November 04, 2019

Warranty brake repair Nothing but praise to the staff. Right from the start salesman Mike O has been outstanding and a pleasure to work with. Daryl C and Kathy in service More

by wjohnson58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie
Nov 05, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to review us! We are happy to hear that Michael, Kathleen, and Daryl provided you with a five-star visit. We look forward to seeing you again in the near future.

November 04, 2019

Brakes Great customer service! Very knowledgeable. Went above and beyond. Explained everything that was needed for the car. Wont work with any other service More

by sb576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Nov 05, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to review us! We are happy to hear that your visit with our team was equivalent to five-stars and we hope to see you again in the near future.

November 04, 2019

Customer satisfaction is their goal I had some concerns about my purchase, Daryl was quick to work out a solution that was satisfactory. Im in marketing and always appreciate when the c More

by bobjsantangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Padilla
Nov 07, 2019 -

DCH Wappingers Falls Toyota responded

Than you again Mr. Santangelo for allowing us to resolve this matter. You and your family are great customers and we truly appreciate your business. Please do not hesitate to reach out in the future if you need anything. Respectfully, Daryl Callahan, General Sales Manager

Nov 07, 2019 -

bobjsantangelo responded

wish I could delete this....you guys were great in finding a solution that made me happy. Thank you.

November 04, 2019

new lease very straight forward no hassel experience. the lease on my 2017 rav4 was up,. met with michael o'hare, discussed what i was looking for, got great p More

by roxy7133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are happy to hear about your positive car buying experience working with our team and we hope to see you again soon.

November 02, 2019

Excellent staff I very good dealership with good pricing and willing to get the deal done on my trade to a new 2020 Tundra Limited A plus experience More

by rtp7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hayes, Naeem Randall
Nov 04, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are happy to hear about your positive experience and we hope to see you again in the near future.

November 01, 2019

Very Fast and Efficient Service Allison greeted me promptly for my appointment. As always, she explained the service to be performed and the cost involved. The team at DCH is always More

by dwinderbau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Nov 01, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are glad to hear that you had a wonderful experience while visiting us!

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