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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
9,274 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 9,274 reviews

December 23, 2021

The purchase process was much better than the delivery minor issue securing insurance forms I was not contacted to help get things done in a timely manner. Had to wait too long to get out the door. More

by FULPHILCO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

December 23, 2021

You parked my car on the mud and you left the paper and plastic in the car. More

by bud.savold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evin Calderon
Dec 28, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

December 22, 2021

Service adviser and general staff were great. Wait time was minimal. I highly recommend this dealership! More

by CHRISTOPHERIKONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review!

December 21, 2021

It’s my first time been a customer there and I’m so amazed with the service I got it was very welcoming and warming.My server was very professional ,patient and enthusiastic.He walked us throughout the More

by BMCKOGGGIFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide such great feedback! It sounds like our team was able to assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to seeing you again soon!

Dec 23, 2021 -

BMCKOGGGIFF responded

Thank you !Yes we got a good sale representative experience,leaving your company well comfortable happy and satisfied..👍👍👍

December 21, 2021

Great Coustomer service service service service service service service service service service service service service More

by gplaffiep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review!

December 21, 2021

My experience with DCH Wappingers Falls Toyota Service Department was stellar from start to finish. When I left a message to schedule a service call, not only did the Service Dept call back promptly, but More

by kgage72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Dec 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We're so happy you had such a pleasant experience with our service department and we look forward to working with you again in the future!

December 20, 2021

DCH Excellent Customer Service. The Staff is very knowledgeable and always extremely helpful. I never hesitate to have my Car serviced here because I know it’s always done right!!! And Kudos to Chick More

by DARRYLSNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanics
Dec 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again in the future!

December 17, 2021

My rep Jason new why I was there and what product we had agreed upon. Set my wait expectations and explained all when done. More

by Carmenjcarrozza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Jason!

December 16, 2021

my comments: too expensive and very long wait (over 90 my comments: too expensive and very long wait (over 90 mins) for a oil change and tire rotation. $100 for oil change and filter(ouch). I can not r More

by andyrybak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Dominick
Dec 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

December 13, 2021

They were really nice,hepled me alot,stuff was good,thanks to them for choosing sienna More

by Navdeep singh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeney
Dec 14, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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