DCH Wappingers Falls Toyota

Competant and courteous. However staff should give customers a more accurate of the time a repair will take. Not a good idea to tell a customer 5 minutes and take 50. Better to say 60 minutes and be customers a more accurate of the time a repair will take. Not a good idea to tell a customer 5 minutes and take 50. Better to say 60 minutes and be early. It would be helpful to have more hand sanitizer and more overall emphasis on sanitation. More

The lady I dealt with had bad attitude, tried to charge me, and lied to me, app showed my car done n ready for over 30 mins - but they never called - so I did- person who answered the phone said yes car do me, and lied to me, app showed my car done n ready for over 30 mins - but they never called - so I did- person who answered the phone said yes car done, and papers on her desk but she away from desk right now — then transferred me to her- she tried to play it off like let me check if it’s done n tried to pretend it just finished.. etc More

very good experience in buying my new Toyota, just like my family is happy .excellent and efficient attention from everyone, especially Jason Hayes , thank you very much. my family is happy .excellent and efficient attention from everyone, especially Jason Hayes , thank you very much. More

Excellent experience. Everything was above board. Had a good time working with the people involved. Car was in good shape. The dealing was well-organized. good time working with the people involved. Car was in good shape. The dealing was well-organized. More

Fast and professional service. Each service representative I encountered was extremely pleased to assist me. I was in and out for my 15,000 mile service in 35 minutes. representative I encountered was extremely pleased to assist me. I was in and out for my 15,000 mile service in 35 minutes. More

I had an appointment for my 10,000 mile service which was free with Toyota Care. Overall, it was a pleasant experience. Fast, and professional service. free with Toyota Care. Overall, it was a pleasant experience. Fast, and professional service. More

Great service and no shortage of staff. The time and patience they took was exceptional! Tiffany and Daryl A++. They were thorough and professional. Thank you! patience they took was exceptional! Tiffany and Daryl A++. They were thorough and professional. Thank you! More

Excellent service. I can’t be more happy with my Car. From Mary to Romaine I really appreciate your kindness and patience with this process. From Mary to Romaine I really appreciate your kindness and patience with this process. More

My experience with the sales and finance departments was very professional and timely. Melissa Sinapi was able to find me the 4Runner that I was looking for at a reasonable price and was able to have it del very professional and timely. Melissa Sinapi was able to find me the 4Runner that I was looking for at a reasonable price and was able to have it delivered to the dealership and prepared for pick-up within a week of my committing to purchase. She was also very thorough in covering the workings of the truck. The finance manager, Dylan Abell, was easy to work with and prepared for our meeting. Overall, the purchase of the new vehicle went very smoothly. More

Very accommodating and went above and beyond to keep our family in a van! Kathleen was clear with communication and very easy to work with during the entire time! family in a van! Kathleen was clear with communication and very easy to work with during the entire time! More