DCH Wappingers Falls Toyota

Friendly environment From the moment I emailed my interest in a particular car I was met with personalized attention. Everyone was nice and easy going. I didn't feel any From the moment I emailed my interest in a particular car I was met with personalized attention. Everyone was nice and easy going. I didn't feel any pressure. I liked that the dealership did maintenance on the traded in vehicle before they placed it for sale. I appreciated the time they put into making sure they sold a quality vehicle. More

"Outstanding customer service" The time Nathaniel took with me to make a decision was relaxed and not rushed. All my questions were answered and I purchased a brand new vehicle I lo The time Nathaniel took with me to make a decision was relaxed and not rushed. All my questions were answered and I purchased a brand new vehicle I love. This was the first time in all my car buying experience that I felt comfortable with a purchase as well as the care team the supported the sale. Great place to buy a new or pre-owned vehcile. More

Very pleasant All the vehicles needs were taken care of with a wonderful staff. Staff was helpful and the service was well provided. We will bring the vehicle again All the vehicles needs were taken care of with a wonderful staff. Staff was helpful and the service was well provided. We will bring the vehicle again upon service needs. More

10000 miles maintenance As a customer always like to hear “your car is running good and in all perfect condition”.yes yes yes yes yes yes yes yes. This is why I like to come As a customer always like to hear “your car is running good and in all perfect condition”.yes yes yes yes yes yes yes yes. This is why I like to come DCH for service. More

quick and easy very easy and simple to deal with,very upfront with pricing on my new truck and my trade in,it was nice to not go through the usual back and forth hag very easy and simple to deal with,very upfront with pricing on my new truck and my trade in,it was nice to not go through the usual back and forth haggling.made one trip to dealer and left with a new truck. More

Quick and helpful Was helped right away and got everything done quickly and correct. Purchased vehicle here and will continue to give them my business. Love the coupons Was helped right away and got everything done quickly and correct. Purchased vehicle here and will continue to give them my business. Love the coupons they send as well. More

Great service I purchased three vehicles from this dealership, and price on new vehicles, are very competitive, and service is great. Very clean, well organized bui I purchased three vehicles from this dealership, and price on new vehicles, are very competitive, and service is great. Very clean, well organized building, comfortable waiting area. More

Rip off They overcharge significantly for service repairs. I needed to replace a side view mirror on my 2010 rav 4. They estimated a cost that would was 4x w They overcharge significantly for service repairs. I needed to replace a side view mirror on my 2010 rav 4. They estimated a cost that would was 4x what it cost me to do it myself. I also needed to fix a front airbag, as the wiring was damaged. First they charged me $125 to tell me the wiring under the passenger seat was chewed through, probably from a mouse. I didn’t have time to repair it at that time, and returned a few months later. They then said the wiring damage was throughout the car, and said it would cost $4k to fix. I of course balked. They then tried to charge me another $250 for the “new” assessment. Don’t go here. More

Good experience, Evin said I needed new tires. In the past I have found the service to be honorable so I purchased 4 tires. Robert Shaffer was the sales person I al Evin said I needed new tires. In the past I have found the service to be honorable so I purchased 4 tires. Robert Shaffer was the sales person I always used He agreed done tire was borderlline, and I value his advice.. More