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DCH Wappingers Falls Toyota
Wappingers Falls, NY
8,218 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 8,218 reviews
November 05, 2018
Cell Phone Charger still not charging via Cigarette Lighter 2 items requested: (1) Alignment was addressed per Toyota printout! (2) Was told the fuse needed to be Replaced to ensure the Cell Phone Charger 2 items requested: (1) Alignment was addressed per Toyota printout! (2) Was told the fuse needed to be Replaced to ensure the Cell Phone Charger works via the Cigarette Lighter - told it was changed. However, ON WAY HOME DISCOVERED THAT CHARGER IS NOT CHARGING THE iPhone via Cigarette Lighter Charger! Called Dena on reaching home & was unable to reach her despite 2 tried. No response to my request to call back. Finally called the general Customer Service # and requested the rep. to contact Dena and ask her to call me. STILL WAITING FOR A CALL ! More
by SHAWAM
Verified CustomerEmployees Worked With
Dena Ramondo
November 04, 2018
Amazing dealer amazing people. I purchased my 1st brand new car from them and, the best dealer the best people. I love how I got treated so well and so respectfully. I purchased my 1st brand new car from them and, the best dealer the best people. I love how I got treated so well and so respectfully. More
by h.naiomi
November 02, 2018
Profession, Courteous and quick My experience was great. I used the night drop off which was quick, easy and secure. I was notified the next day when my car was ready and the picku My experience was great. I used the night drop off which was quick, easy and secure. I was notified the next day when my car was ready and the pickup of the vehicle was efficiently handled. Very Professional, Courteous Service at a very competitive price. More
by bleman
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Alicia Verven, Michael Cimorelli
November 02, 2018
Finally a pleasant experience buying a new car I had lost faith over the past decade in the ability to be fairly treated while purchasing a new vehicle. Mike Newsham was an honest straight forward I had lost faith over the past decade in the ability to be fairly treated while purchasing a new vehicle. Mike Newsham was an honest straight forward professional who was a pleasure to work with and Mike O’Hare was equally professional and helpful in Mike Newsham’s absence. I look forward to similar experience with the service department in the future. More
by hd28dan
November 02, 2018
Top Notch Service From the moment my appointment was made, the service department went out of its way to make me feel like it was very capable...right to the moment my From the moment my appointment was made, the service department went out of its way to make me feel like it was very capable...right to the moment my key was returned to me. More
by flamingojeff2
Employees Worked With
Alicia Verven
November 02, 2018
Retired Couple Spends Morning At Toyota Everyone was friendly. Would be nice if you had the poughkeepsie journal for waiting customers. As it was, one of the customers brought the last thr Everyone was friendly. Would be nice if you had the poughkeepsie journal for waiting customers. As it was, one of the customers brought the last three days of the journal. Thanks to her, the journal's 000puzzles kept my wife and I entertained. The tea was too strong. Would be nice to have just hot water and we would bring our own tea bags. Thanks to our service rep for keeping us informed. More
by HONSINGER
Employees Worked With
November 01, 2018
New Lease I have been leasing for several years now. My current car lease was coming due early next year. I was able to get into a new lease early. I was de I have been leasing for several years now. My current car lease was coming due early next year. I was able to get into a new lease early. I was delighted to have a new car and save money at the same time. It was a great experience. More
by asteinke
Employees Worked With
Michael Steinke
November 01, 2018
mislead Was twisted into paying more for service done on my car. Also a service promise was not kept. While everyone is nice and friendly and satisfactory wor Was twisted into paying more for service done on my car. Also a service promise was not kept. While everyone is nice and friendly and satisfactory work was done, I have an issue with the integrity and how things were handled. Once trust is violated, it's difficult to return to do future business. More
by ljrgross
Employees Worked With
November 01, 2018
Excellent Fast attentive service in a comfortable setting that makes you look forward to taking your car in for maintenance or repairs. I am looking forward to Fast attentive service in a comfortable setting that makes you look forward to taking your car in for maintenance or repairs. I am looking forward to my next visit in six months. More
by JUDGEBOYAJIAN
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Michael Cimorelli
November 01, 2018
Great customer service This dealership has very friendly and efficient employees. Evin in particular is always so great! He is always so friendly,efficient and organized. This dealership has very friendly and efficient employees. Evin in particular is always so great! He is always so friendly,efficient and organized. Quick service too! More
by CNSAMMARCO
Employees Worked With
Evin Calderon
