DCH Wappingers Falls Toyota

Oil change and inspection Scheduled my appointment for my oil change and Nye inspection and they also did a tire rotation and a quick once over of a few other systems. They had Scheduled my appointment for my oil change and Nye inspection and they also did a tire rotation and a quick once over of a few other systems. They had me in and out in about an hour. It was great! More

Disappointing We have been loyal, long term customers of Wappingers Falls Toyota. For the most part, they have provided consistent, reliable service on our Toyota We have been loyal, long term customers of Wappingers Falls Toyota. For the most part, they have provided consistent, reliable service on our Toyota vehicles. I am deeply disappointed in th service and care we received this last visit. My car was brought in on a tow truck because it would not start. At first they could not diagnose the problem, upon further probing and another day in the shop, I was told that it would cost $600-$700 to fix the problem because there was diesel in the tank. Since, I did not have the finances to purchase a newer car, that sounded like my best option. As the day ended, I was told that they needed more time, and then another to figure out what else the problem could be. By this time our bill was up to $1200. We paid the bill and left with a car that was still not fixed, and left the Toyota dealer on a tow truck. Yes, I will admit that my car is old ( 2009 Corolla) and loved, but I am disappointed that Toyota led me to believe that my car could be fixed. I was disappointed that it could not be fixed, after incurring a bill of over $ 1,000 and Toyota offered to sell me another car. More

2018 Sienna I went to several Toyota dealers because I knew what I wanted and I did my research on what I should pay. The other dealers kept using this term "invo I went to several Toyota dealers because I knew what I wanted and I did my research on what I should pay. The other dealers kept using this term "invoice" and they could not go near it. I found DCH WF and their internet price was below the "invoice" price the other guys and actually below what I was trying to negotiate too. Great experience. Ask for Avi. More

Great service Dena was great to work with. She was honest and knowledgeable. She was very helpful through the process. It was an overall great experience working wi Dena was great to work with. She was honest and knowledgeable. She was very helpful through the process. It was an overall great experience working with Toyota. More

2 days to tell me its not covered I was in a hurry at the purchase of the car. I did not want the extra coverage, but it was costing me too much sleep to keep telling the salesman no, I was in a hurry at the purchase of the car. I did not want the extra coverage, but it was costing me too much sleep to keep telling the salesman no, so i got it. As expected it didnt cover what i needed. Now every time i get in the car i am slightly annoyed, looking forward to getting out of the car payments, into something else. There was a misunderstanding with the gentleman who made the appointment causing me to visit the service center twice, not a big deal just time consuming. More

Great shop Dealership was great as well as service. My sales guy Sil Santiago was legit. Not your usual pushy salesman. They decided to take the model TO tje Dealership was great as well as service. My sales guy Sil Santiago was legit. Not your usual pushy salesman. They decided to take the model TO tje wife to help in the decision making process. Great car, great dealer, great sales guy and smooth procedure to get you out the door. More

EVERYONE WORKED WITH ME ON ALL QUESTIONS I NEEDED TO KNOW, I WAS VERY IMPRESSED WITH THE EFFORT THE PERSONELL GAVE ME ON ALL MATTERS IN PURCHASING THE CAMRY THAT I BOUGHT. BOTH ON THE VEHICLE AND THE FINNANCI I WAS VERY IMPRESSED WITH THE EFFORT THE PERSONELL GAVE ME ON ALL MATTERS IN PURCHASING THE CAMRY THAT I BOUGHT. BOTH ON THE VEHICLE AND THE FINNANCING. WE ALL WORKED TOGETHER ON ALL ISSUES TO GET THE CAR I WANTED. I WOULD HIGHLY RECCOMEND THIS DEALER TO MY FRIENDS.. More

great The whole process of getting my car insoected went without incident. The service professional were friendly, and knowledgable I would recoomend this T The whole process of getting my car insoected went without incident. The service professional were friendly, and knowledgable I would recoomend this Toyota dealership to anyone. More

Satisfied I was very satisfied with the service provided and I didnt have to wait too long for the service that was provided since I was early for my appointmen I was very satisfied with the service provided and I didnt have to wait too long for the service that was provided since I was early for my appointment as well. More

Great experience. There’s a reason why we keep coming back to this dealership. Great sales, and service departments. They go above and beyond to accommodate our needs There’s a reason why we keep coming back to this dealership. Great sales, and service departments. They go above and beyond to accommodate our needs. The customer always comes first. See you soon Dave K. More