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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
7,990 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,990 reviews

August 22, 2025

Polite and friendly staff anytime you come in. Always willing to help with your needs. Thought I had an appointment online but I hadn't done it quite right so they got me set up with the next avai More

by ROSSROHLA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, don't Remer the names
Aug 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad our team was able to assist and get you scheduled quickly, even with the mix-up. It's wonderful to hear that you find our staff polite, friendly, and always willing to help. We appreciate your feedback and look forward to assisting you again in the future!

August 22, 2025

Very smooth & easy Very friendly & quick It was very very very very good More

by Eesh08
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Aug 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy to hear your experience was smooth, quick, and friendly. We truly appreciate your support and look forward to seeing you again.

August 20, 2025

Amazing service! They helped me after Prestige Toyota left me with leaking engine oil after a routine maintenance. DCH Wappingers Falls Toyota helped me by accepting More

by BusyBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re thrilled our team could help get your car fixed quickly and provide updates every step of the way. We appreciate your trust and look forward to serving you for all your future service needs!

August 20, 2025

We appreciated your courteous, efficient manner and attention to our needs. Your not trying to sell the customer things he doesn’t want was also appreciated. Thank you for good service. Still waiting More

by RAYEUNICE
Recommend Dealer
Yes
Employees Worked With
Joe Pizzella
Aug 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear you appreciated the courteous and efficient service, as well as the straightforward approach. We understand how important the second key fob is and will follow up to ensure you receive it as soon as possible. We appreciate your patience and look forward to serving you again.

August 19, 2025

Very satisfied with top notch service and communication. My car is running better than ever. More

by Jacquesbryan836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you’re very satisfied with the service and communication, and even happier that your car is running better than ever. We look forward to helping you keep it that way!

August 19, 2025

The service visit was flawless. I told Judy exactly what I needed done, and listened and made sure that my car was serviced as requested in a very timely fashion. More

by rbcao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re happy to hear your service visit went flawlessly and that Judy took great care of your needs. We appreciate your trust in us and look forward to serving you again.

August 19, 2025

Waited 3 hours for a repair to be done and they forgot to repair part of it. I also had to wait weeks to receive an appt because someone was supposed to call me back and they didn’t More

by purdyof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

August 18, 2025

Best Car Buying Experience We Ever Had From my conversations with Dennis and introductory meeting with Saned my wife and I were made comfortable, informed and accommodated with every aspect of our More

by Anonymous real customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Pitcher, Saned Nesheiwat
Aug 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Dennis, Saned, and Bob made your Highlander purchase smooth and enjoyable. It’s great to know you felt comfortable, well-informed, and valued throughout the process. We truly appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new Highlander! 🚗✨

August 18, 2025

My car was delivered with only one fob. Dylan told me the fob would be overnighted to them and they in turn would overnight it to me. After to many texts to Anthony and one to Dylan my f More

by Klimoski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in sales
Aug 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re glad you received your fob, and we appreciate your patience throughout the process. Your input helps us improve communication and service moving forward.

August 16, 2025

Efficient. Courteous. Owned a lot Of cars, it might have the best service department ever. More

by algany48
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you found our service department efficient, courteous, and one of the best you’ve experienced. We truly appreciate your support and look forward to serving you again!

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