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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,389 Reviews
Call Service Center (845) 288-1303

4,389 Reviews of DCH Wappingers Falls Toyota - Service Center

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December 21, 2022

I am always satisfied when I visit DCH with the Friendly staff and Service I receive. More

by michaelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Dec 22, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

December 20, 2022

Professionalism with the service. The service department explained in detail on what services that was provided. More

by CATHLEENEY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
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Dec 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 20, 2022

It was good and it went well. The staff was courteous and pleasant. Thank you ! More

by TITUSMAMBO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Dec 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 20, 2022

Service was fast and they sent a video to detail everything to me, which I loved. More

by SGC0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Report | Print
Dec 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the great five-star review! It's a pleasure to know our team could assist you and provide you with great service.

December 20, 2022

Judy was very helpful in scheduling my service for my highlander, and was successful in getting me q loqner since the service was an all day event. More

by aschneider3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Report | Print
Dec 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 20, 2022

The best, most accommodating car I have ever experienced. They out of their way to satisfy you. Great cars and great service. More

by albertroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

DCH Wappingers Falls Toyota responded

Albert, thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one.

Dec 21, 2022 -

albertroberts responded

You are the best

December 19, 2022

Excellent service fast response. My sales man Avi Avitan was just perfect I will refer friends More

by atdluxuryrentals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romaine Newby
Report | Print
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 19, 2022

Awesome, they are courteous, and very helpful, and do the work professionally, I would recommend them. More

by jschmidt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew I
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Dec 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us! It's a pleasure to know our team could assist you and provide you with outstanding service.

December 17, 2022

I am very please with Jason Gasiunas! He is on top of everything I need! Very educated! More

by MAMIMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 17, 2022

Do not complete work in timely manner when you have an appt for service. Over 2 hrs waiting for routine service/oil change is ridiculous. Was told it would take 1 hr 15-20 min More

by doris.imperati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Report | Print
Dec 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.

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