DCH Wappingers Falls Toyota - Service Center

I am deeply disappointed that I had to wait over 1& 1/2 hours to be told that my head light repair was going to be 1450.00. Why is there no replacement LED head lights? I will not be back for service un hours to be told that my head light repair was going to be 1450.00. Why is there no replacement LED head lights? I will not be back for service until something changes there. Delivering Customer Happiness? NO! More

Salesperson was very kind and helpful, but I had to chase him around for updates. Being told 3 days in a row to expect a call from the finance manager and never getting that call is a little frustrating afte him around for updates. Being told 3 days in a row to expect a call from the finance manager and never getting that call is a little frustrating after having put money down for a car. More

From beginning to end Wappingers Toyota was fantastic. My service rep Matt was just the same. I will def be going back for future service and our future car. Thank you My service rep Matt was just the same. I will def be going back for future service and our future car. Thank you More

One problem I had was the paperwork (so far). I only received parts of it and no copies for myself were included in the package sent. The information I requested about transportation of the car w I only received parts of it and no copies for myself were included in the package sent. The information I requested about transportation of the car was sketchy until the very last minute. On the other hand, Joshua always answered my texts and phone calls promptly and he described the car as being beautiful. It is beautiful. After I received the car, the lights weren’t working correctly and immediately Joshua and his manager immediately made a plan to fix it. To date that’s all I can say. More

Both the service and the service advisor were good. Service advisor was personable, professional and communicative. Service advisor was personable, professional and communicative. More

I very much appreciated the service from Andrew. He was technically more knowledgeable than other service providers and repair shops. He took an incremental approach to identifying and solving the c He was technically more knowledgeable than other service providers and repair shops. He took an incremental approach to identifying and solving the costly problem which saved me money and gave me confidence in spending more later when a more comprehensive solution was needed. I will now be coming back to your service center first instead of other repair shops. More

The salesperson we dealt with was extraordinary. He took time with us with no pressure tactics. He took time with us with no pressure tactics. More

Great service very happy with the service on time clin and professional looking for to nest time and professional looking for to nest time More

Good support and courteous staff makes us glad to have chosen DCH beyond the sales team. chosen DCH beyond the sales team. More

They have always been reliable and worked to save me some dollars. I'll keep coming back. dollars. I'll keep coming back. More