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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,339 Reviews

4,339 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 16, 2022

I made an appointment over the Toyota app and when I got there I was booked in fast. The rep was extra helpful and looked into warranty on my car before processing my appointment. Wait time was average unde More

by Albina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We look forward to working with you again in the near future!

November 15, 2022

It was fine and wasn’t able to talk to mechanic at end but he called me and also sent me a text about condition of car which I appreciated More

by CHARICEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really don’t remember but they were very hood
Nov 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 15, 2022

I brought the Corolla in for maintenance and a rattle noise. DCH Service is helpful and professional. While I waited comfortably with coffee, the mechanic diagnosed a water pump problem. Jason made sever More

by jane friedland
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

DCH Wappingers Falls Toyota responded

Jane, thank you for the excellent five-star review! We're so happy Jason could assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to working with you again in the future!

November 15, 2022

They where great the serivce was on Tim well done. The young lady didn't know about my car but she got the right car. More

by Millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Nov 16, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Millie!

November 15, 2022

Always a pleasure coming DCH toyota. The entire staff is always professional and accommodating. Jason in service always shows true professionalism and keeps me up to date while my car is More

by T SUTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Ciarra Arias
Nov 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 15, 2022

Well I had a routine service and they found a problem that was covered under warranty and fixed it, also noticed my front brakes needed to be replaced. All was done in a timely and reliable manner, and a More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the outstanding five-star review! It's a pleasure to know our team went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again soon!

November 13, 2022

They throughly check car over to see what is needed to be repaired and let me know their recommendations More

by Missb12858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 12, 2022

Every person I've interacted with over the years I've been coming here has been very helpful and friendly, which is important! More

by Sandy Freyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm terrible with names...everyone!
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Sandy, thank you for your kind words and loyalty to our dealership over the years! We look forward to working with you again in the future!

November 12, 2022

It was quick and professional. They were very accommodating and pleasant to work with.they will continue to get my business More

by Jbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 11, 2022

Good job work was done in a reasonable time and the staff was very friendly More

by S.walter21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so happy our team could assist you and provide you with great service.

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