DCH Wappingers Falls Toyota - Service Center

from check in to check out excellent experience ! Keith was excellent as was Ashley. They greeted me ,took care of all my issues and provided transportation . I was in and out in one day. Thank you was excellent as was Ashley. They greeted me ,took care of all my issues and provided transportation . I was in and out in one day. Thank you More

Had a great experience as always with Evin. He's always professional and knows each customer by name. He's polite and knowledgeable in his field of work. It was a stress free experience as always working w professional and knows each customer by name. He's polite and knowledgeable in his field of work. It was a stress free experience as always working with Evin to have my car serviced! More

Great fast service . Would highly recommend. Tom answered all questions quickly and accurately. Dch Toyota is a pleasure to work with . I would not go anywhere else all questions quickly and accurately. Dch Toyota is a pleasure to work with . I would not go anywhere else More

As always my experience was very professional. The wait time was minimal and all were very friendly. All of my questions were answered in a satifactory way time was minimal and all were very friendly. All of my questions were answered in a satifactory way More

Service done quickly and on time. Note to service department..I appreciate the paper mat protectors and tag number that is attached to the auto during service. It should not be the customers responsi department..I appreciate the paper mat protectors and tag number that is attached to the auto during service. It should not be the customers responsibility to remove these from the car when picking up. Car should also at least be washed not that it is a big thing but even Chevrolet washes my truck after servicing. More

The facility that houses the service department is very easy to use and access. It makes the service experience very efficient. The service personnel are helpful and efficient and help greatly to speed up easy to use and access. It makes the service experience very efficient. The service personnel are helpful and efficient and help greatly to speed up the progress. I would purchase or lease a new car because of this. More

Service took us right on time and was pleasant and helpful. Agreed to mail us touchup that was not in stock as we live in Manhattan - that was good.. helpful. Agreed to mail us touchup that was not in stock as we live in Manhattan - that was good.. More

The service to my Tacoma 2001 was prompt and professional. I'm very happy with the results - expensive but very good. My old pick-up feels like new now. professional. I'm very happy with the results - expensive but very good. My old pick-up feels like new now. More

Did not performe the job my car was there for 5 hours did not doing the tires rotation and alignment also they not make any call to let me know poor service. not doing the tires rotation and alignment also they not make any call to let me know poor service. More

Service Advisor Giordano was very helpful.I appreciate Service Advisor Giordano was very helpful. I appreciate that they accommodated our request for contactless dropoff and next day pickup, which is cruc Service Advisor Giordano was very helpful. I appreciate that they accommodated our request for contactless dropoff and next day pickup, which is crucial in the current Covid era. The lady who initially setup my appointment was very helpful in this. The other lady who answered my call upon dropoff was not helpful, she wanted me to go inside the building although it was not needed. Otherwise, it would’ve been 5 stars. More