DCH Wappingers Falls Toyota - Service Center

Tom was extremely helpful and fixed everything perfectly! He went over the details of the issue and resolved it for me quickly and efficiently He went over the details of the issue and resolved it for me quickly and efficiently More

Job was done on time and efficiently communicated I was very pleased with the service, as always very pleased with the service, as always More

They were so friendly feel like home when I take my car there. Nice business place. They do good work and my car there. Nice business place. They do good work and my car More

All the employees I interacted with were both kind and professional and the waiting area was pleasant. professional and the waiting area was pleasant. More

On the day of the service, I had a coupon which I forgot to mention at the time of the service was being performed. My take-in person also failed to ask me if I had any coupons. When I arrived home, half to mention at the time of the service was being performed. My take-in person also failed to ask me if I had any coupons. When I arrived home, half an hour later I remember that I had a coupon and right away I called the DHC Toyota and ask if they can still apply the coupon? The service person told me they can't but will put a credit towards my next service. Which I don't know if she apply the credit or not? My suggestion is that, if you call on same day or on the day of the service the company should honor the coupon. More

Long time customer. TX. I liked the video tour of the tires, brakes, oil change & rotation TX. I liked the video tour of the tires, brakes, oil change & rotation More

Very courteous and professional staff. From the initial check in, to the service reps, they keep you informed throughout the process. From the initial check in, to the service reps, they keep you informed throughout the process. More

First time at this facility. Good experience would recommend and will be back and I don’t have any more words Good experience would recommend and will be back and I don’t have any more words More

Very courteous and professional They were timely and gave a clear indication of expected costs before starting a clear indication of expected costs before starting More

Made a 1pm appointment a week ahead of time for a third brake lite fix. Arrived 30 minutes early and truck was not taken in for service until about 2:30. So much for appointment/schedule integrity. brake lite fix. Arrived 30 minutes early and truck was not taken in for service until about 2:30. So much for appointment/schedule integrity. More