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Dana Ford Lincoln

Staten Island, NY

4.6
7,227 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,227 reviews

October 11, 2023

Everyone was very helpful and polite. I would definitely recommend them for anyone who is interested in getting a new auto! More

by Patcarlodini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Busacca
Oct 12, 2023 -

Dana Ford Lincoln responded

We're glad to know you found our team at Dana Ford helpful and polite. Thanks for recommending us!

October 10, 2023

Worst car dealer I’ve ever used. Won’t service cars not purchased there and always a 3-5 month wait for a loaner car if you do buy from them. Makes me never want to buy a Ford or a L More

by amanda.rail
Service Communication
Recommend Dealer
No
Employees Worked With
John Lomando
Oct 10, 2023 -

Dana Ford Lincoln responded

We're sorry to read about your experience. We aim to provide excellent service, regardless of where a vehicle was purchased and we apologize if this wasn't reflected during your visit. The wait time you mentioned for a loaner car is also concerning as it's not indicative of our usual standards. Please reach out so that we can discuss how best to address these issues directly with you - Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 10, 2023

Very good polite and got the job done quickly. Took the car in did all of the and I was on my way. More

by maryfrank457w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arianna Keegan
Oct 10, 2023 -

Dana Ford Lincoln responded

Thank you for your kind words, Mary! We look forward to serving you again! - Dana Ford

October 08, 2023

Excellent and friendly service. Prompt service. Full explanation of work to be done. Like it More

by bolzcarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arianna Keegan, John Lomando
Oct 10, 2023 -

Dana Ford Lincoln responded

Thank you so much for your kind words and positive feedback! We are delighted to hear that you had an excellent experience with our service and that you found it prompt and friendly at Dana Ford! Safe travels!

October 07, 2023

Always a Pleasure to work with the team at Dana Motors! ! Very considerate of their customers needs. More

by CDINI29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Busacca
Oct 09, 2023 -

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! We're grateful for your continued trust in our team and look forward to seeing you at your next visit!

October 07, 2023

Dana Ford is great. The service department took the time to address my issues with my vehicle. Tell me when my parts were available and how long do repairs might take. T More

by Rodesky Delince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Heriberto Vega
Oct 09, 2023 -

Dana Ford Lincoln responded

We're glad to know that our service team at Dana Ford was able to address your vehicle's issues efficiently. We always aim for clear communication and a smooth process for our customers. Thanks so much for the positive feedback!

October 06, 2023

From start to finish it was horrible. They tell you one thing and then I do something else. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ahmed khodir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria
Oct 09, 2023 -

Dana Ford Lincoln responded

John, I'm concerned to see this review and would like the opportunity to get some additional detials about your experience. If you have a moment, would you please reach out to me directly? Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

October 06, 2023

Wiper blades missing, 2 big scratches on windshield, plates were missing was found, dissatisfied service More

by rootzoo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Romer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear about these concerns and would like the opportunity to help get them resolved. Please reach out at your earliest convenience so we can discuss the situation further. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

October 06, 2023

Waited a lil to long but all and all good service and the sales man that sold me my car was amazing More

by Warnut009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Oct 09, 2023 -

Dana Ford Lincoln responded

We appreciate your patience and five-star rating for us. We hope you're enjoying your new ride and look forward to working with you again! Thank you! - Dana Ford

October 05, 2023

I'm so happy with my new car! This was my third car from Dana and I just wouldn't go anywhere else. The staff truly cares about their customers and I trust that I'm getting the More

by Marilyn H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria, Michael Bachrach, Zach Balint, Jason Younger, Sarah Young, James Swift
Oct 06, 2023 -

Dana Ford Lincoln responded

Hey Marilyn, thank you for the positive review! We're delighted to know you've had a great car-buying experience with Pat at Dana Ford! We appreciate your support and see you again! Enjoy your new car!

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