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Dana Ford Lincoln

Staten Island, NY

4.6
7,089 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,089 reviews

August 14, 2023

I wish I could give Rupert more stars! ! Third time at this dealership and best experience yet. I was treated more than fairly and professionally. Very happy More

by franapoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Rupert Eveleigh
Aug 15, 2023 -

Dana Ford Lincoln responded

We're so glad to know that you had your third-best experience with us at Dana Ford! Your kind words about Rupert and our team are much appreciated. Thanks for choosing us again, we look forward to serving you in the future!

August 14, 2023

Pushy arrogant people they don't help u or call back make u run around. More

by bernasande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Beyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Dana Ford Lincoln responded

We're sorry to hear that has been your experience and we will look into this on your behalf. We will have someone reach out to you or encourage you to contact Doug Hansen, GSM, at 718-983-8700 ext 262. Thank you.

August 13, 2023

Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam More

by seanjennings.sdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Beyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Cognetta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cognetta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Barbaria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria
Aug 14, 2023 -

Dana Ford Lincoln responded

Thank you for the review, Sean. I'm sorry to hear about the issues you're experiencing with your vehicle and would like the opportunity to discuss the situation with you directly in order to find an appropriate resolution. When you have a moment, would you please contact me directly? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

August 13, 2023

I have been helped by Steve Riccardone, Nick Squero and Eric Iwulski to my satisfaction in purchasing and maintenance for numerous Lincoln vehicles the last 10 years More

by johnp14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Squeo, Eric Iwulski
Aug 14, 2023 -

Dana Ford Lincoln responded

We're glad to know that Steve, Nick and Eric have been able to assist you with your Lincoln vehicles over the years at Dana Ford. Your satisfaction is our priority! Thanks for sticking with us all these years.

August 13, 2023

no no no no no no no more Lincoln in my life. garbage car. Thnakyou More

by q316358305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i don't know
Aug 14, 2023 -

Dana Ford Lincoln responded

We take customer satisfaction seriously and it's disappointing to read about your experience. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help here. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

August 13, 2023

Treated professionally at all times. My salesperson Vincent Langilotti was great! I would recommend Dana! More

by Lpurpura37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Dana Ford Lincoln responded

We're so glad to know you had a great experience with Vincent and the rest of our team at Dana Ford! Thanks for recommending us, we appreciate it.

August 12, 2023

It was a pleasure buying a car from Dana motors and especially working with Mary graffeo. More

by rang317
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
Aug 14, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're pleased that Mary provided you with a great purchase during your visit. We'll see you next time at Dana Ford! Enjoy your new ride!

August 12, 2023

Dana Lincon is not what it used to be. They used to provide a loaner car when cars are in service. Waited 4 months and still didn't have one for me. They changed it to car service and t More

by hckang555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil
Aug 14, 2023 -

Dana Ford Lincoln responded

It's disappointing to read about your recent experience with us. We understand how important it is for our customers to have a reliable mode of transportation, and we apologize if the changes in our service department have caused any inconvenience. Your feedback regarding communication is also noted - we should be proactive in keeping you updated on your vehicle's status. I'd like the opportunity to discuss this further with you, so please feel free to reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 12, 2023

I was assisted by Jorge in leasing a new car. He was incredibly thorough in demonstrating my Explorer's capabilities to me and helped me find exactly what I needed. I was incredibly happy with hi More

by don.regan.289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet
Aug 14, 2023 -

Dana Ford Lincoln responded

We're delighted to hear that Jorge was able to assist you in finding the perfect Explorer at Dana Ford. We appreciate your kind words and feedback! Enjoy your new ride!

August 11, 2023

Met Ralph Sibbio during the beginning of Covid. Wonderful sales representative. I would highly recommend both Ralph as well as Dana Ford. Lincoln More

by anthony.cassieri2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Dana Ford Lincoln responded

Hi Anthony, it's great to know that Ralph provided you with excellent service during such a challenging time. We appreciate your recommendation and look forward to serving you again at Dana Ford Lincoln!

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