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Dana Ford Lincoln

Staten Island, NY

4.6
7,129 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,129 reviews

April 14, 2023

If you are going to order a new vehicle from Ford, I highly suggest working with a different dealer than Dana Ford. The team at Dana Ford will approve your order, indicate on the order form that there w More

by KingsCastle
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
John Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Dana Ford Lincoln responded

It's concerning to see that we may have failed to deliver a five-star experience. We would love the chance to discuss this matter with you further and see if there's anything we can do to make things right. Please give us a call at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

May 04, 2023 -

KingsCastle responded

I gave the general manager a call, was told I'd hear back after he further looked into my situation. Unfortunately, I never received any sort of follow up call. I've since sent a an email and letter to Ford, with copies of all of my emails to document this experience with the hopes Ford modifies their online ordering to prevent the anti-consumer practices of certain dealers. My outlook on the situation and the dealership remain unchanged. I advise anyone looking to order a new Ford vehicle online, to avoid using Dana Ford as your Dealer.

April 13, 2023

Excellent service . . would buy from them again. Really appreciated the time they took with me to find the right vehicle More

by bradleyrausch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ferdinando
Apr 17, 2023 -

Dana Ford Lincoln responded

Bradley, we are thrilled to hear that you had an excellent experience with us here at Dana Ford! Thank you for taking the time to leave a review and for trusting us with your automotive needs. We look forward to serving you again in the future!

April 13, 2023

In my opinion, Dana Ford is tops in all areas! From the reception desk, customer service advisors, technicians, mechanics, valet drivers, cashiers, etc. Very friendly & professional, which certain More

by rose_carioti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera, Leticia Little, Alexander Molina, Jessica Barbaria, and Hailey
Apr 17, 2023 -

Dana Ford Lincoln responded

We're honored to receive your support, Rose! Thank you for the kind comments and please don't hesitate to reach out the next time our Dana Ford team can be of assistance!

April 13, 2023

Servuxe was Fast and curtious, the waiting area was comfortable. They did not know I was coming More

by DALAW11
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Dana Ford Lincoln responded

Thank you for your kind words! We hope you come to visit us again! - Dana Ford

April 12, 2023

Jason was great, finance very helpful however the detail on the truck was terrible. Interior, moonroof, carpets all filthy. More

by jimbreinlinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Younger
Apr 14, 2023 -

Dana Ford Lincoln responded

Thank you for your feedback, Jim. We're glad to hear that Jason and our finance team were helpful. We apologize for the state of the truck's interior and will make sure to address this issue with our detail team. Please feel free to reach out directly if you'd like to discuss the situation further. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

April 12, 2023

Dana Ford was a pleasure to work with. There vehicle was very clean and was everything they said it was over the phone. The salesman we worked with was great. More should be like him. More

by precom246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal
Apr 14, 2023 -

Dana Ford Lincoln responded

Thank you for giving our Dana Ford team the opportunity to earn your business! We appreciate the kind feedback about your experience and hope we have the privilege of working with you again in the future. Take care!

April 12, 2023

Zach was friendly , concerned and worked in our favor. It was a pleasant experience and we will be back when our leases are due More

by imdbuser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Balint
Apr 14, 2023 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience with Zach and the Dana Ford team! We're so glad you had a pleasant experience and we look forward to seeing you again when your leases are up!

April 12, 2023

Extremely reasonable and were attentive to my requests. I understand with anything involving a vehicle, it may require time. Rome wasn't built in one day , and I like things to be done right. Very professi More

by Ford_Enjoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Barrow , Eric Iwulski
Apr 14, 2023 -

Dana Ford Lincoln responded

Thank you for the kind feedback! We appreciate you trusting the Dana Ford team with your business and hope you won't hesitate to reach out if we can be of service again in the future!

April 12, 2023

Good sales team, offer coffee and other refreshments for free. They wanted to truly help More

by jbshooter7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Balint, Hector LaVergne
Apr 14, 2023 -

Dana Ford Lincoln responded

Thank you for the kind feedback! It was a pleasure having you visit us here at Dana Ford and we hope you won't hesitate to reach out if we can be of service again in the future!

April 12, 2023

Ryan was an A+ across the board, beyond knowledgeable and helpful. The Sales manager John Daly made me feel at home. 10/10 will always recommend Dana to everyone I know. More

by anthony.guaragno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Jorge Cornet, Justin Williamson
Apr 14, 2023 -

Dana Ford Lincoln responded

Ryan, John & the rest of the team are honored to receive your support, Anthony! Take care and we'll see you again next time here at Dana Ford!

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