Back

Dana Ford Lincoln

Staten Island, NY

4.6
7,123 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
Contact Dealership

266 West Service Rd.

Staten Island, NY

10314

Directions

By Type

Showing 7,123 reviews

April 02, 2023

I go to Dana out of convenience. I could of got a better deal elsewhere. More

by LJLANDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Busacca
Apr 03, 2023 -

Dana Ford Lincoln responded

Hi, We are sorry to see the low rating and want to understand what caused it. Please reach out at your earliest convenience so we can address these concerns and improve your future experiences here. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

Apr 03, 2023 -

LJLANDO responded

Like I said better deals are out there but I wanted to stay on the Island.

April 02, 2023

This dealership gave me a good deal and they have a finominal service department, that makes sure your are 100%. More

by TriplC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Squeo
Apr 04, 2023 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your automotive needs! We appreciate your support and look forward to seeing you at your next visit!

April 01, 2023

I purchased a brand new Ford Bronco from this dealership back in late February. What I thought would be a smooth buying experience was quickly soured by something so simple. I signed the paperwork and wh More

by Tyler Xie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ching Poon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Locher
Apr 03, 2023 -

Dana Ford Lincoln responded

Hi Tyler, We regret to read this review and assure you that it's not how we do business. Our team strives to provide the best care and we are disappointed to read that this wasn't te case this time. We hope there is still an opportunity to resolve these concerns and encourage you to reach out to Doug Hansen, GSM, at 718-983-8700 ext 262 when you have the chance. Thank you.

April 01, 2023

I have been a customer of Dana Ford for many years. I plan to continue being a customer. More

by castillojam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names but everyone I encountered was 5 star
Apr 04, 2023 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're grateful for all of your support over the years and look forward to serving you for many more!

March 31, 2023

Still waiting on my refund check for overpayment of my car and its almost a month since I bough it . Very bad costumer service i called several times and they always say the check its on the way . More

by ry0408
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jason Younger
Apr 03, 2023 -

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear about this frustrating experience and would like the opportunity to look into the situation further for you. Would you please contact me directly at your earliest convenience? Thanks again, Doug Hansen - GSM - 718-983-8700 ext 262

March 31, 2023

I bought a pre-owned car from Dana and drove it 1400 miles straight to Texas! The car rode perfect and saved me so much money on gas! More

by loudegrazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Barrow , Eric Iwulski, Jeremy Almoguera , Arianna Keegan, John Lomando
Apr 03, 2023 -

Dana Ford Lincoln responded

It's wonderful to know that the car has served you well so far! We look forward to assisting you again in the future! Thank you! - Dana Ford

March 31, 2023

Justine and Shawn were attentive and extremely kind and courteous from the moment I walked in. The delivery of the car was stress free and I am ecstatic with their services. More

by jjsmo514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justine Williamson
Apr 03, 2023 -

Dana Ford Lincoln responded

Thank you for the kind feedback! We're thrilled to hear Justine & Shawn provided you with an excellent experience and we hope our Dana Ford team can be of service to you again in the future. Until then, take care and enjoy your new vehicle!

March 30, 2023

I was extremely happy with my experience at this dealership. My salesman was knowledgeable regarding every detail of the car I was interested in and answered all my questions. My new car was deliver More

by csmith1203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Pepe Jr.
Mar 31, 2023 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your recent purchase! We hope you enjoy your new vehicle and look forward to working with you again in the future!

March 30, 2023

I bought a Ford Edge from Ryan and the experience was one of the best car sales ones I’ve had. I didn’t feel rushed or tricked. I felt listened to and respected. The price was right and the car was clean. Hi More

by Genie56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Dana Ford Lincoln responded

Congratulations on bringing home your Ford Edge! Ryan and our team are so glad you had such a positive experience and felt taken care of here! Thank you for being part of our Dana Ford family!

March 30, 2023

Decent people with a clean showroom and lot. Minimal but annoying "fees and charges" were a negative, More

by JQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet
Apr 03, 2023 -

Dana Ford Lincoln responded

We appreciate your honest feedback and hope you'll reach out to us if you have any questions or concerns. We look forward to seeing you again next time. Thank you! - Dana Ford

...
175
...