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Dana Ford Lincoln

Staten Island, NY

4.6
7,045 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,045 reviews

May 03, 2022

I have Used Dana Ford for my business and family vehicles for many years. They have always been great to deal with and make it easy for me all around whether its buying a new car/van or just servicing my c More

by Jim Hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
May 03, 2022 -

Dana Ford Lincoln responded

Hi Jim, thank you for taking the time to share your experience working with our team at Dana Ford! We're so happy that our team has provided you with great service over the years! See you next time!

May 03, 2022

Horrible communication. .. Service department has been the worst experience I’ve had in the 41 years that I’m alive More

by muhamed.balic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix Gonzalez
May 04, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

May 03, 2022

The purchase of my 2018 Cadillac XT5 was one of the best! Everyone from Mike the used car manager to finance (Anthony) and Jorge(sales) handle my transaction like pros, in a matter of days I was driving my More

by Lsamuels35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony rivera, Jorge Cornet
May 04, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We're happy to hear that our team provided you with wonderful service and we hope we have the opportunity to work with you again in the future. Take care! - Dana Ford

May 03, 2022

My vehicle was finished in a timely fashion. Service writer was very pleasant to speak with More

by ripcody813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
May 04, 2022 -

Dana Ford Lincoln responded

Thank you for the excellent feedback! We hope to see you again next time here at Dana Ford!

May 03, 2022

I had the first appointment and I waited 1 hour and 30 minutes a bit too long. But over all the service agent was nice. More

by dez9mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
May 04, 2022 -

Dana Ford Lincoln responded

Hello, thank you for sharing your feedback! We're sorry we didn't provide you with an efficient appointment and appreciate your patience while waiting for your vehicle! We hope to provide you with a quicker appointment next time.

May 03, 2022

I found something used I wanted at this dealership. I think I got a fair deal. I was there 4 hours to pick up a car. We had a issue that needed to be fixed. I was given a written promise to fix it with More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony is finance was great. , Jorge Cornet
May 04, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

May 03, 2022

My visit to The service department at Lincoln was A pleasurable experience my vehicle was Finished very quickly More

by ripcody813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Danielle Morales
May 04, 2022 -

Dana Ford Lincoln responded

Thank you for the great review! We appreciate your business and hope to see you again next time!

May 02, 2022

I was happy that I was able to get the car that I wanted. At first I looked at a new car and it was perfect but the price was too high. Since the pandemic there hasn’t been too many deals. However, Rafael To More

by ashleybracero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera , Rafael Torres
May 03, 2022 -

Dana Ford Lincoln responded

Thank you for the kind review! We're so glad Rafael was able to help you find a vehicle that fits your needs and we'll be sure to share this wonderful feedback with him. Thanks for visiting Dana Ford and please don't hesitate to reach out if there's anything else we can do for you!

May 02, 2022

This was one of the best service experiences I have had, It was easy to put the car in and they let me know when it was ready which was roughly how long they said when I brought it in. More

by roccollyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
May 04, 2022 -

Dana Ford Lincoln responded

Thank you for the kind words and five-star rating! We appreciate you trusting the Dana Ford team with your vehicle! We'll see you again!

May 02, 2022

Prompt courteous service, I was pleasantly surprise how quickly I was able to schedule an appointment. Thanks More

by Rgocheekit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Dana Ford Lincoln responded

We're glad we could get you scheduled quickly! Thank you for coming to Dana Ford!

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