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Dana Ford Lincoln

Staten Island, NY

4.6
7,070 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,070 reviews

February 02, 2022

Always stellar service. Harley and Camille are aces. Professional and corteous. Would recommend to all More

by LiitleM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Feb 03, 2022 -

Dana Ford Lincoln responded

We're so glad to hear it! Thank you so much for trusting us to care for your car! We look forward to providing the same level of five-star care next time! - Dana Ford

February 02, 2022

Ching is the best helped to find the car for me! Also got me in and out! More

by Chase.rc2331
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Dana Ford Lincoln responded

We're so happy to hear you enjoyed working with Ching! Thank you for trusting the Dana Ford team with your business. We hope you enjoy your new vehicle and look forward to seeing you again next time!

February 01, 2022

Excellent service and easy to make appointment came for an oil change and gave me a complimentary wash as well More

by donrappaport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Patrick Ciotola, Felix Gonzalez, Anthony Garrick
Feb 01, 2022 -

Dana Ford Lincoln responded

Thank you for your review, Don! We look forward to seeing you next time at Dana Ford Lincoln!

February 01, 2022

After a year and a half of getting the run around, this dealership refuses to compensate me for the 1 month they had my car because of body damage incurred while in their care! More

by Wendy Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria
Mar 15, 2022 -

Dana Ford Lincoln responded

Thank you for reaching out, Wendy. I'm sorry to hear of your frustration and would like the opportunity to look into this further for you. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

February 01, 2022

Prompt service very friendly staff answered questions to understand everything about the vehicle I was purchasing More

by vbatts17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sebbio
Feb 02, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback! We're glad our team was so helpful to you throughout your purchase and we'll be sure to pass along these kind comments to them. Thanks for visiting Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

February 01, 2022

I didn't have much done, but the NY State Inspection, plus the tires being checked out, didn't take up too much time. Top notch service, and the employees were very helpful. More

by bobwietecha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryder Quispe
Feb 02, 2022 -

Dana Ford Lincoln responded

Thank you for giving us the opportunity to serve you! It was a pleasure having you visit us here at Dana Ford and we hope to see you again in the future. Take care!

Feb 02, 2022 -

bobwietecha responded

Thanks for the great service.

February 01, 2022

Saleswoman was friendly and worked the best posible deal that she could. Overall I wish the process didnt take as long as it did. But it was a good experience. More

by Louis.Devino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Dana Ford Lincoln responded

Thank you for your patience during your visit, Louis! We're glad to hear that your overall experience with our team was a good one and we hope we have the privilege of working with you again in the future. Take care! - Dana Ford

February 01, 2022

Harley my service rep was totally awesome kept me updated to what was going on with my new car a week and a half old with 300 miles on it I spoke to Lincoln about replacing the car because I didn’t feel safe More

by cat12621
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug zero stars , Harley Schick
Feb 18, 2022 -

Dana Ford Lincoln responded

Thank you for the review. We're happy to hear that Harley took such wonderful care of you and we appreciate you taking the time to share these additional details so that we can work to improve our service where needed. If you have any further questions or concerns, please don’t hesitate to reach out directly. Thanks again.

Feb 19, 2022 -

cat12621 responded

I am very shocked that you didn’t mention how rude Doug was to me. This will make my decision to go elsewhere next time I want a new vehicle

February 01, 2022

Service is great sales is no good don't thing I would buy another car fron Dana Ford More

by jimro1216
Recommend Dealer
Yes
Employees Worked With
Ralph Pepe
Feb 18, 2022 -

Dana Ford Lincoln responded

Hello - I'm sorry to hear you're not satisfied with our sales department and would like the opportunity to get a better understanding of your concerns. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

January 31, 2022

Great service didn't wait too long for my automobile. Waiting room was clean and comfortable. More

by shark89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Feb 01, 2022 -

Dana Ford Lincoln responded

Thank you for visiting Dana Ford! We appreciate your positive feedback and hope to see you again next time!

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