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Dana Ford Lincoln

Staten Island, NY

4.7
7,807 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,807 reviews

February 10, 2022

Customer service is great,always trying to resolve your problems and needs with the best of their abilities . More

by mersam0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Feb 11, 2022 -

Dana Ford Lincoln responded

Thank you for your kind review! Your business is greatly appreciated by all of us here at Dana Ford and we look forward to seeing you next time!

February 10, 2022

The service representative was extremely helpful. Representative informed me of points that I had built up through Ford to cover the price of the oil change. Vehicle was returned to me cleaned. More

by rsaccomango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Feb 10, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We're glad to hear our team took great care of you during your visit and we look forward to seeing you next time here at Dana Ford!

February 09, 2022

Very professional & efficient They know what they are Very professional & efficient They know what they are doing!! Thank you, we can’t wait to get our Bronco! More

by sanchez.tonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Azeez
Feb 09, 2022 -

Dana Ford Lincoln responded

We know you must be excited to get your Bronco and we're so grateful that you chose us to help you get it! Thank you for rating Dana Ford five stars, Tonya!

February 08, 2022

Problem solved courteous and professional .Was very happy with the service plus free car wash More

by SINIFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Patrick Ciotola
Feb 09, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful review! It means a lot to hear that you're happy and we hope we have the opportunity to serve you again in the future! - The Dana Ford Team

February 08, 2022

I always have a great experience at Dana Ford. Mike B and Shawn are very helpful and knowledgeable. They take the time to explain and answer all my questions. They make it a very easy and comfortable experie More

by Christiemondello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bachrach
Feb 09, 2022 -

Dana Ford Lincoln responded

Mike and Shawn are glad they could make the experience easier for you, Christie! Thank you for coming to Dana Ford for your automotive needs! We'll see you next time!

February 08, 2022

Smooth process from beginning to the end, thanks to Jorge from sakes and Jeff from finance More

by RUDYDOLFO54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet
Feb 09, 2022 -

Dana Ford Lincoln responded

We're glad to hear that Jorge and Jeff gave you such excellent care! It means so much to us that we've made this a five-star experience and we hope to see you again! Thank you! - Dana Ford

February 08, 2022

Although wait times are still very long for a basic oil change, the time they quoted was accurate. Professional service advisors and staff. More

by pb20217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Feb 09, 2022 -

Dana Ford Lincoln responded

Thank you for trusting Dana Ford with your service needs! We hope you'll be visiting us again in the future!

February 08, 2022

Did a buyout. Financial rep, Frank Sinatra did not provide me with bill of sale or usb drive when I requested one before leaving. He claimed I will get all documents in two weeks by Chase finance comp More

by i.hernandez1126
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

February 07, 2022

Parts and labor are too expensive. Fortunately most of my issues were NOT engine related and I passed on having you fix what was deemed as simple repairs needed. More

by shari.segalini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your feedback, Shari. We appreciate your review, but if you have any further comments you'd like to share, feel free to reach out. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

February 07, 2022

Very helpful. Made the process easy. Professional. If I could give more than five stars I would More

by shanekaminski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delmasa
Feb 09, 2022 -

Dana Ford Lincoln responded

Thank you for the kind review of our team here at Dana Ford! We're grateful for your support and look forward to serving you again in the future!

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