Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dana Ford Lincoln
Staten Island, NY
7,083 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,083 reviews
July 18, 2024
Service was great. They made us feel like family. They have great deals for all. They made us feel like family. They have great deals for all. More
by alfredfrezzi
Verified CustomerEmployees Worked With
Other Employees :
John Lomando
July 15, 2024
Nautilus Black Label Update: Time for 1st Service due to Mandatory Recall notice. Not a good experience at all. Vehicle was picked up promptly. Getting it back was a different story. Vehicle was to be retur Mandatory Recall notice. Not a good experience at all. Vehicle was picked up promptly. Getting it back was a different story. Vehicle was to be returned on a Friday. Informed by Service that we would receive a call between 7:00am - 7:30am with a delivery window. No call. After several hours we called them to be told "We are short handed today and cannot get your vehicle to you until Monday. We'll call Monday morning between 7:00am - 7:30am with delivery time." Monday morning, no call. After a couple of hours, again we called and was told no one available to speak with us but someone would call. 90 minutes later we did get a call. No explanation as to their breakdown in communication, no apology for wasting two mornings, no acknowledgement of a concern, no ownership at all but we WERE told "I never told you what time I was going to call on Monday". Sales gets you into the product but Customer Service and Focus makes you a return customer. At this point Service has no way to go but up in their ability to "serve" me as a customer. More
by Judy D
Employees Worked With
Eddie?? Not sure if that's short for Eduardo or not.
July 12, 2024
Friendly and professional staff are always available to assist me when I need help with anything assist me when I need help with anything More
by shanekaminski
July 10, 2024
The salesman was very helpful, knowledgeable and very patient. Understanding, friendly, courteous, confident. Dana has a great car in the Bronco we bought. patient. Understanding, friendly, courteous, confident. Dana has a great car in the Bronco we bought. More
by judgedriz
July 10, 2024
No thank you no thank you no thank you no thank you no thank you thank you More
by starsstripes59
Employees Worked With
July 06, 2024
The best service department there is. Thanks for the best service out there. They all help out from start to finish Thanks for the best service out there. They all help out from start to finish More
by HAZMAN78
Employees Worked With
Other Employees :
Steve Riccardone, Theresa McMahon, John Lomando
July 04, 2024
Exceptional customer service and professionalsim. From the moment you walk in, you feel so welcomed and this is a plus for me. I worked with Brandon and Jorge and they made my entire experience so pl From the moment you walk in, you feel so welcomed and this is a plus for me. I worked with Brandon and Jorge and they made my entire experience so pleasant. They were not only super professional but there tremendous assistance was one of a kind and I was be able to leave DANA with the SUV I needed. More
by oralisrod
Employees Worked With
Jorge Cornet, Brandon Gonzalez
July 04, 2024
He did a great job. Found out the problem and had it fixed right away. Found out the problem and had it fixed right away. More
by napoleon255
Employees Worked With
July 04, 2024
MY 2018 MKZ JUST TURNED 36,000 MILES AND I WANTED TO EXTEND THE WARRANTY FOR ANOTHER THREE YEARS.. JEFF BEYER WAS VERY HELPFUL AND HE HANDLED MY APPLICATION FOR THE EXTENSION VERY QUICKLY. HE IS A REAL EXTEND THE WARRANTY FOR ANOTHER THREE YEARS.. JEFF BEYER WAS VERY HELPFUL AND HE HANDLED MY APPLICATION FOR THE EXTENSION VERY QUICKLY. HE IS A REAL GREAT GUY!. More
by bobk1013
Employees Worked With
