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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,466 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,466 Reviews of Dana Ford Lincoln - Service Center

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November 25, 2024

I couldn’t have had a better experience with all my Car Servicing needs than at Dana Ford. I was assisted by Joseph Thomas who sets an excellent standard of service from communication to execution in ord More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that Joseph provided you with excellent service at Dana Ford! It's great to know your car servicing needs were met so effectively. Thank you for sharing your experience, and we're here whenever you need us!

November 25, 2024

Staff at dana loncoln ford went above and beyond to ensure my behicle was safe to get back on the road with no reoccurrence of issues. Thanks! More

by s.licata372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford went above and beyond to ensure your vehicle's safety. Thank you for sharing your experience, and we're here if you need anything else!

November 24, 2024

I like going to Dana ford because I bought my car in there and they alway have good vibes More

by Muneer hudais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Dana Ford Lincoln responded

Muneer, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for visiting Dana Ford!

November 21, 2024

Their service was very good on the day I went to take my car for service More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Dana Ford Lincoln responded

Thank you for your kind review! We look forward to seeing you next time at Dana Ford!

November 21, 2024

Easy and convenient experience ! Joe knew all the details for my visit and got to the solution of my concern ! More

by johntpresby3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Dana Ford Lincoln responded

John, we're delighted to hear that Joe provided you with an easy and convenient experience at Dana Ford. Thanks for sharing your feedback!

November 21, 2024

Car was at the dealership for a month, job was not finished. Waiting for a call back for a month. More

by hi2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hazem Radwan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Dana Ford Lincoln responded

We regret to hear about this situation and appreciate you bringing it to our attention. We want to help resolve these concerns so we can turn this into a five-star experience. Please reach out when you have the chance to discuss this with us. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 21, 2024

This is a review of the sales department not service. I stopped in today to discuss trading in my Ford edge for a new lease. They kept me there two hours showing me cars telling me they were working o More

by scaccol
Recommend Dealer
No
Employees Worked With
Joe in Finance
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Nov 22, 2024 -

Dana Ford Lincoln responded

We're disappointed to hear about your experience. It sounds like there was a miscommunication, and we regret any inconvenience this caused. We value long-term customers like you and want to discuss these concerns. Please feel free to reach out at your convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

November 20, 2024

Joe was very helpful and a pleasure to work with I would highly recommend him as a service advisor More

by Skalahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit with Joe & the team here at Dana Ford! We appreciate your recommendation and look forward to serving you again in the future!

November 16, 2024

Excrllent customer Service, our Reps was Eddir. The car was fixed to perfection. And a Quick Turnaround. THANKS !! Eddie and Mechanic ill rate both a 10 More

by LEVERAGE102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Nov 19, 2024 -

Dana Ford Lincoln responded

Thank you for the fantastic feedback! We're delighted to hear that Eddie and our mechanic provided excellent service at Dana Ford. We appreciate your support and look forward to assisting you again in the future!

November 15, 2024

It took 9 days to fix the recalls so far so good works fine now More

by vurgo
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name Ed in service dept
Report | Print
Nov 16, 2024 -

Dana Ford Lincoln responded

Thank you for your patience! We're glad to hear the recalls are resolved and everything is working fine now at Dana Ford. We look forward to serving you again! Safe travels!

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