Dana Ford Lincoln - Service Center

Service department is severely lacking! I called for service because the arm on my windshield wiper was broken. Service changed the wipers but did not fix the broken arm. Claimed to have I called for service because the arm on my windshield wiper was broken. Service changed the wipers but did not fix the broken arm. Claimed to have topped off my fluids, but there was not wind shield wiper fluid. They were supposed to pick my car up to fix the broken arm for a second time and never put me in the system. When they finally picked the car up, the arm was not available for two days. Total waste of time and energy! More

Usually a pretty good experience sometimes wait is a little long overall pleasant experience i little long overall pleasant experience i More

It was seven months after I called for my first appointment before the problem was solved. The dealership knew what the problem was, but it took 2 visits and seven months to get the appointment. Th appointment before the problem was solved. The dealership knew what the problem was, but it took 2 visits and seven months to get the appointment. That is completely unsatisfactory. More

Extremely short handed and incompetent. My car was delivered back to me still broken and now has to be brought back to be corrected. More money, more time wasted, and more inconvenience. I My car was delivered back to me still broken and now has to be brought back to be corrected. More money, more time wasted, and more inconvenience. I am extremely disappointed and it is unfortunate that such a large organization treats customers this way. More

No problems treated very well service great people very friendly five edges one escape all serviced with no problems friendly five edges one escape all serviced with no problems More

They are the best. They always help me with any problem I have. Douglas Hansen is the best. He never fails to give us the best deal for our money. They always help me with any problem I have. Douglas Hansen is the best. He never fails to give us the best deal for our money. More

It was bissnes but very kind and polite the delivery driver was also very kind driver was also very kind More

They're customer service is terrible. Never return phone calls. Takes forever to get a loaner Never return phone calls. Takes forever to get a loaner More

Went in for a oil change and all went well as usual. My vehicle was returned with in the hour. Great service! My vehicle was returned with in the hour. Great service! More

I always receive prompt and courteous service at Dana. They never try to sell me any service that I don't need. Thos is the third vehicle I have leased there and it won't be the last They never try to sell me any service that I don't need. Thos is the third vehicle I have leased there and it won't be the last More