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Dave Mungenast St. Louis Honda - Service Center

St. Louis, MO

4.8
778 Reviews

778 Reviews of Dave Mungenast St. Louis Honda - Service Center

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June 30, 2023

Adam did a great job keeping me informed and made me feel comfortable with what they needed to do. More

by Jimcarm99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 12, 2023 -

Dave Mungenast St. Louis Honda responded

Thank you for providing us with some feedback in regard to our sales team! We appreciate your business! Dave Mungenast St. Louis Honda Customer Service

June 29, 2023

Excellent Service Department! Very professional, friendly and convenient. Offering a loaner car was very nice. More

by Dperano
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 03, 2023 -

Dave Mungenast St. Louis Honda responded

Thank you so much for the kind words! We appreciate the business! Dave Mungenast St. Louis Honda Customer Service

June 28, 2023

Had to take my car 2 times for the same issue got charge twis for the same problem she said they just charge me for ports but I look that port up and it's wasn't that's expensive like I was charge for so I More

by Roi
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tom!!
Jul 01, 2023 -

Dave Mungenast St. Louis Honda responded

Roi, We are very sorry to hear this. We are going to have a member of our management team reach out to discuss this if they haven't already. Dave Mungenast St. Louis Honda Customer Service

June 28, 2023

Clean facility, professional staff, trained technicians. Bought new tires. Valves stem caps not put on. More

by fmk3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javier Castellanos
Jul 02, 2023 -

Dave Mungenast St. Louis Honda responded

Thank you so much for providing us with some feedback on our service department. We appreciate the business. Dave Mungenast St. Louis Honda Customer Service

Jul 02, 2023 -

fmk3 responded

There's not enough space to leave a long initital review. However, I want to emphasize how accommodating Javier Castellanos was during the various repairs performed over the three days my vehicle was at the dealership. I arrived with a long list of needs, some additional needs were discovered, but the whole process went smoothly. My lone issue was purchasing a new set of tires only to find out when I arrived home that the valve stem caps were missing. I could have brought the vehicle back in, but I went out and spent $1.59 for a pack of four caps. It's a small thing... but it's something this really shouldn't have been overlooked since new tires require breaking down the old, replacing with new tires and new valve stems, airing up the new tires, balancing each tire, etc. The vehicle arrived with all stem caps and came home without any after more than $2000 worth of service.

June 27, 2023

Always reliable and professional service with a smile. I really appreciated them giving me a loaner vehicle to use as they knew the work would take longer than anticipated. They were very busy that day bu More

by ktemprano
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Dickens- 5 stars!
Jul 01, 2023 -

Dave Mungenast St. Louis Honda responded

Awesome! Thank you so much for providing us with the opportunity to earn your business. We appreciate your patience. Dave Mungenast St. Louis Honda Customer Service

June 27, 2023

Mungenast has been our family's dealership for years. They have always been honest and fair. I won't go anywhere else. More

by rmikew
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Dave Mungenast St. Louis Honda responded

Thanks so much for the kind words. We appreciate the business. Dave Mungenast St. Louis Honda Customer Service

June 27, 2023

Friendly, timely service. We ended up having a lot more work done besides the recall, and it was necessary for safety. I appreciate being informed without any pressure. I will More

by monkeymacan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Dickens
Jul 01, 2023 -

Dave Mungenast St. Louis Honda responded

Thank you so much for providing us with some feedback. We appreciate your business! Dave Mungenast St. Louis Honda Customer Service

June 27, 2023

Mungenast is only place I’ll get cars - staff awesome and I trust sales and service staff to be truthful More

by DONNAJ8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Candace Chelist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jul 01, 2023 -

Dave Mungenast St. Louis Honda responded

Donna, Thank you for taking the time to provide some feedback on our service team. We appreciate the business. Dave Mungenast St. Louis Honda Customer Service

June 25, 2023

Over the last 3 months, I have experienced 3 flat tires that have occurred while driving. All 4 tires were purchased new last year, I strive locally and I haven’t been in any accidents or incidents. The More

by JWELBYC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
None
Jun 28, 2023 -

Dave Mungenast St. Louis Honda responded

Hello, We are very sorry to hear about this. We are going to have a member of our management team reach out to discuss this. Dave Mungenast St.Louis Honda Customer Service

June 25, 2023

I get appointments at convenient times. Tracy Peters is courteous, friendly, knowledgeable and patient. The work is completed in the estimated time. This is an excellent dealership. More

by JOHNGAAL
Recommend Dealer
Yes
Employees Worked With
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lenox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Dave Mungenast St. Louis Honda responded

Awesome! We are so happy that you had a great experience. Thank you once again for your business and kind review! Dave Mungenast St. Louis Honda Customer Service

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