DeNooyer Chevrolet

Outstanding Customer Service We took our car to DeNoyer for service, oil change, tire rotation, wiper change. Turned out that when they replaced wipers, the hood of the car got s We took our car to DeNoyer for service, oil change, tire rotation, wiper change. Turned out that when they replaced wipers, the hood of the car got scratched. DeNoyer took ownership and arranged for the car hood to be painted and then they did a complete detaining of the car. perfect job! However, I am not writing this review for something they should have taken care of and also done a good job on.. I'm writing it because with everything, there were some hiccups to have the issue acknowledges at first and then with arranging and getting the work done to fix the problem. My review is also for the outstanding customer service for those DeNoyer employees that guided the process and made sure it was handled and done correctly. Galaxy class customer service by Service Advisors Chase Alpart that guided the whole process form the fist day to the last day, Mary Grady, Collision Expert, that handled my stressed out conversations with total coolness, and Matt Hartmen, that verified after the fact, that everything was done to my satisfaction and handled with the outstanding service that DeNoyer stands for and wants to give every customer experience. More

Appointment was way too long The work done was just fine but the appointment took way too long for the service being done. Was not provided adequate updates about status during th The work done was just fine but the appointment took way too long for the service being done. Was not provided adequate updates about status during the appointment. More

Johnathan was the most enjoyable/professional employee I have ever encountered with at DeNooyer Service. He is a deffinate keeper. In fact your service area was the most enjoyable/professional employee I have ever encountered with at DeNooyer Service. He is a deffinate keeper. In fact your service area has always been top notch. More

Excellent Experience I dealt with Andrew Lobb at DeNooyer and he was the best salesman I have ever dealt with in my life. Hands down. He made the process friendly and smoo I dealt with Andrew Lobb at DeNooyer and he was the best salesman I have ever dealt with in my life. Hands down. He made the process friendly and smooth, and really made the difference in where I choose to buy my vehicles. More

Great experience! We came in looking to trade in our Malibu, which we had also purchased at DeNooyer. Dave Mattice came over to meet with us, and we went from there … We came in looking to trade in our Malibu, which we had also purchased at DeNooyer. Dave Mattice came over to meet with us, and we went from there … Dave listened to what we had to say and was extremely helpful in our whole experience from beginning to end. We ended up leasing a new Silverado and couldn't be happier. We definitely look forward to working with Dave again, as he knows his stuff and made the whole process a great experience! We would highly recommend Dave to anyone looking for an upgrade. More

SERVICE We came to have an oil change, filter and tire rotation on our 2013 Malibu. We were welcomed by Chase Alpart, our Service Advisor. He was great. F We came to have an oil change, filter and tire rotation on our 2013 Malibu. We were welcomed by Chase Alpart, our Service Advisor. He was great. Friendly, made us feel at ease and in no time we had our car in the shop for service. He was very knowledgeable when we ask any questions and pointed out a few areas that we might need in the near future. Left DeNooyer feeling very confident and will definitely be back soon, either for service or possibly a new car More

Tailgate bushing Been through 5 so far lucky this one was still under warranty was charged 39.00 for 2 minuets to put it in had my oil changed told him not to rotate t Been through 5 so far lucky this one was still under warranty was charged 39.00 for 2 minuets to put it in had my oil changed told him not to rotate the tires because I had just bought new ones put on a week ago asked him if it was still the same price said yes 59.00 what a great deal for denoyer probably done with denoyer kind of disappointed More

SERVICE VERY COURTIOUS, KNOWLEGABLE AND INFORMATIVE FOR WHAT SEVICE I NEEDED,IE OIL CHANGE & INSPECTUION, IT WAS ALSO POINTED OUT THAT MY WHEELS WERE WAY OUT VERY COURTIOUS, KNOWLEGABLE AND INFORMATIVE FOR WHAT SEVICE I NEEDED,IE OIL CHANGE & INSPECTUION, IT WAS ALSO POINTED OUT THAT MY WHEELS WERE WAY OUT OF ALIGNMENT, SO THEY TOOK CARE OF THAT AS WELL More

Awesome!! I love my new car, I love the salesman, and I love The Tech Guy, Terrence. Great experience all over! I'm sorry I can't remember the name of the finan I love my new car, I love the salesman, and I love The Tech Guy, Terrence. Great experience all over! I'm sorry I can't remember the name of the finance person but that was also very easy as was the insurance transfer. More

very good service My sales person Cameron was very helpful, and willing to go out of his way to help me with all things that happened with the purchase the automobile. My sales person Cameron was very helpful, and willing to go out of his way to help me with all things that happened with the purchase the automobile. More