DeNooyer Chevrolet

The staff was Great. They gave me a low price, I Love the new Equinox! Will definitely do business with you guys again. Thanks again. the new Equinox! Will definitely do business with you guys again. Thanks again. More

Told 45min. wait took 2 hours Told a 45 minute wait after two hours I asked the service rep when my car would be done. He checked and said it was out front and done 20 minutes ago. Told a 45 minute wait after two hours I asked the service rep when my car would be done. He checked and said it was out front and done 20 minutes ago. More

First time lease Very friendly and professional. After Joe went over several options I chose to lease. The deal was excellent and. Lou made the process simple and surp Very friendly and professional. After Joe went over several options I chose to lease. The deal was excellent and. Lou made the process simple and surprisingly quick. Well done. More

Communcaitions to repair vehicle unstatisfactory During a repair to my vehicles outside ambient monitor they had to keep my vehicle for 2 days do to the response from GM as to the recalibration of th During a repair to my vehicles outside ambient monitor they had to keep my vehicle for 2 days do to the response from GM as to the recalibration of this unit. When I dropped off my vehicle it had 772 miles on it. The repair stated from service after repair was 820 miles. When I went to pick it up my truck had 1100 miles. There was absolutely no reason why it had that many miles on vehicle after many calls (3) as waiting for a return call from the mgr. The service manager called me and after a long discussion of him explaining why all those miles had bee placed on my vehicle for which HONESTLY I believe is total crap, he gave me a free oil change and tire rotation. I will give him credit as he was extremely polite. The other issue that I had was an accessory that I got from GM bucks. It was to be at the parts counter but after I left they found it at the service counter. Another example of poor communications and service. I truly hope this an isolated incident but I just don't buy this explanation from them. Its truly sad as I have had nothing but good service from this dealership over the past 5 years (3 vehicles purchased). More

Excellent Experience I dealt with Andrew Lobb at DeNooyer and he was the best salesman I have ever dealt with in my life. Hands down. He made the process friendly and smoo I dealt with Andrew Lobb at DeNooyer and he was the best salesman I have ever dealt with in my life. Hands down. He made the process friendly and smooth, and really made the difference in where I choose to buy my vehicles. More

Johnathan was the most enjoyable/professional employee I have ever encountered with at DeNooyer Service. He is a deffinate keeper. In fact your service area was the most enjoyable/professional employee I have ever encountered with at DeNooyer Service. He is a deffinate keeper. In fact your service area has always been top notch. More

tires one of the reasons the vehicle was brought in was to see if you could fix the leaking tire, if not i told the person i made the appointment with as we one of the reasons the vehicle was brought in was to see if you could fix the leaking tire, if not i told the person i made the appointment with as well as wrote on the envelope when i dropped it off sunday to replace the tires if we couldnt fix the leak, was assuming per my conversation when i made the appointment that having a first thing appt time would allow the tire to be checked and then time to get the tires needed to replace it and be able to have that done by end of day. i didnt hear anything so i texted back the contaxt from earlier in the morning around 2 ish and they said the tire was checked but couldnt find a leak, a few more back and fouths and they said they could give me an estimate on the tires, and wouldnt be able to get them till the next day. when i picked the truck up at 7pm there was no estimate for tires. also i called the next day to ask a few questions on the report it states all 4 tires are at 35psi one was 32 one was 34one was 29 and the leaking one was 26 upon drop off they were the same upon pick up, other question was if the tire was checked for a leak would they have removed from the truck pumped with air and then checked, i left a message and texted the contact i have heard nothing back More

Outstanding Customer Service We took our car to DeNoyer for service, oil change, tire rotation, wiper change. Turned out that when they replaced wipers, the hood of the car got s We took our car to DeNoyer for service, oil change, tire rotation, wiper change. Turned out that when they replaced wipers, the hood of the car got scratched. DeNoyer took ownership and arranged for the car hood to be painted and then they did a complete detaining of the car. perfect job! However, I am not writing this review for something they should have taken care of and also done a good job on.. I'm writing it because with everything, there were some hiccups to have the issue acknowledges at first and then with arranging and getting the work done to fix the problem. My review is also for the outstanding customer service for those DeNoyer employees that guided the process and made sure it was handled and done correctly. Galaxy class customer service by Service Advisors Chase Alpart that guided the whole process form the fist day to the last day, Mary Grady, Collision Expert, that handled my stressed out conversations with total coolness, and Matt Hartmen, that verified after the fact, that everything was done to my satisfaction and handled with the outstanding service that DeNoyer stands for and wants to give every customer experience. More

Appointment was way too long The work done was just fine but the appointment took way too long for the service being done. Was not provided adequate updates about status during th The work done was just fine but the appointment took way too long for the service being done. Was not provided adequate updates about status during the appointment. More

SERVICE We came to have an oil change, filter and tire rotation on our 2013 Malibu. We were welcomed by Chase Alpart, our Service Advisor. He was great. F We came to have an oil change, filter and tire rotation on our 2013 Malibu. We were welcomed by Chase Alpart, our Service Advisor. He was great. Friendly, made us feel at ease and in no time we had our car in the shop for service. He was very knowledgeable when we ask any questions and pointed out a few areas that we might need in the near future. Left DeNooyer feeling very confident and will definitely be back soon, either for service or possibly a new car More