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DeNooyer Chevrolet
Colonie , NY
8,179 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,179 reviews
June 04, 2020
very confusing took car in to have battery changed also check noise in right front got a call with a price of thirteen dollars. asked price of battery told cables ha took car in to have battery changed also check noise in right front got a call with a price of thirteen dollars. asked price of battery told cables had to be changed also said they would e 6.95 told him ok.also found front sway bar broken said would cost 1300. i asked any was converd by extended warranty. he called back said we had no warranty. i said i payed 2000 for extended warranty. he said check again.called back said they coulnt find no warranty. called are sales person anthony dipace he said yes we did. hewould talk to the service guy. got a call back from the service guy saying they found the contract. final bill was 948 dollars i said thats ridculas . More
by wtmartin13
Verified Customer
June 04, 2020
air conditioning didnt work was ok took longer than expected service man was good think it was Bob kept me informed of everything will be back for my oil change in a month was ok took longer than expected service man was good think it was Bob kept me informed of everything will be back for my oil change in a month More
by DOUGHERRINGTON1952
Employees Worked With
Bob
June 03, 2020
Jason was our sales guy - he was great. When I went to pick up my new car though, it was not detailed. There were scuff marks on the seats, marks on the dashboard, and the floors were not vacuumed at all. pick up my new car though, it was not detailed. There were scuff marks on the seats, marks on the dashboard, and the floors were not vacuumed at all. Had to wait an extra 45 minutes because of this. More
by dac91199
Employees Worked With
Jason "Taz" Hall
June 03, 2020
Its always a pleasure doing business with this dealership. I have always been treated very well by them and they come highly recommend from me! dealership. I have always been treated very well by them and they come highly recommend from me! More
by joshmosdef
June 03, 2020
Jon C was great even though the warranty company always had him waiting on hold he still got the jobs done, had engin replaced, new starter, and alternator. had him waiting on hold he still got the jobs done, had engin replaced, new starter, and alternator. More
by MR.K.DEMARCO
Employees Worked With
June 03, 2020
Loyalty nonexesitent Terribly dissatisfied. Service to Sales, showed no loyalty to the fact I bought many vehicles from you. Service didn't back up their parts and sales Terribly dissatisfied. Service to Sales, showed no loyalty to the fact I bought many vehicles from you. Service didn't back up their parts and sales gave embarrassing offers. I will certainly take my families business else where. I feel it necessary to put out a notice to all my many union affiliates that they my want to look elsewhere when purchasing a vehicle. To save them the time and aggravation that I experienced. More
by TETY7695
June 03, 2020
I was happy with my first purchase and felt very comfortable buying again fro Denoyer. My salesman made the process enjoyable and was even able to arrange for delivery on the same day. comfortable buying again fro Denoyer. My salesman made the process enjoyable and was even able to arrange for delivery on the same day. More
by bigfatphil13
Employees Worked With
The man who helped with the Onstar and radio was very helpful. , Christopher Magnano
June 02, 2020
They did a great job fixing my car. Got it in fast and was done in one day. The cost was decent too. Thank you. was done in one day. The cost was decent too. Thank you. More
by hairbysarah5
June 02, 2020
2020 Trax This is my 3rd car I got from DeNooyer Chevrolet and my second car with "Taz". Taz is great I had / have a lot of fun dealing with Taz. And I will go This is my 3rd car I got from DeNooyer Chevrolet and my second car with "Taz". Taz is great I had / have a lot of fun dealing with Taz. And I will go back to Taz for another car. More
by WOLFIESDAD
Employees Worked With
Other Employees :
Jason "Taz" Hall
June 02, 2020
Andy Lobb was amazing, very helpful throughout the entire purchasing process, and even after the sale he continued to keep in touch and check in. While I would not hesitate to purchase another vehicle here, purchasing process, and even after the sale he continued to keep in touch and check in. While I would not hesitate to purchase another vehicle here, their service department is terrible, part of the sale was taking my running boards off my trade in vehicle and installing them on the new one. After sitting for 2 hours (with an appointment) the rock rails that were taken off were just thrown into the back of New jeep which tore up the passenger side rear door and also spread rusty water all over inside of it. Then a couple of months later, I made an appointment to have it looked at for a front end wobble, after taking it to another location, but since it still had warranty here I brought it here. I arrived for my appointment which was during time when dealership was closed due to virus. When I got there tge kid who started processing everything tried to charge me $129.00 for an "inspection fee" which after i questioned it was waived by service manager. After sitting for almost 3 hours waiting I was told "Nothing is wrong with it" and was rushed out. I firmly believe that if it wasn't under warranty then I would have gotten a quote for $2000.00. The service department is a poor representation of what you get at this dealership as the sales department is great. More
by BROOD31877
