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3,279 Reviews of DeNooyer Chevrolet - Service Center
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June 05, 2020
Great G R E A T G R E A T G R E A T G R E A T G R E A T G R E A T G R E A T G R E A T G R E A T G R E A T More
by FALKNERELIJAH.FALKNER
Verified Customer
June 05, 2020
replacement part I was very satisfied with my experience on Wednesday with DeNooyer. the service man; Bob. who took care of me was very good, courteous, and explain I was very satisfied with my experience on Wednesday with DeNooyer. the service man; Bob. who took care of me was very good, courteous, and explained everything to me as time went by. Unfortunately due to the Virus' situation he was unable to get the part I needed that day. But promised to call when it came in and took the time to explain to me that I could drive the car. He came to me several times while I waited to keep abreast of how things were progressing. He even took me out to my car. If I could deal with him again I would really like to. My only complaint is that a gentleman came into the waiting room without a mask and was coughing the whole time. I am not super cautious, but I am older and have a chronic lung condition which requires me using O2 constantly. I didn't want to make a big deal of it. But I was concerned. More
by CKATFACE6
Employees Worked With
June 04, 2020
very confusing took car in to have battery changed also check noise in right front got a call with a price of thirteen dollars. asked price of battery told cables ha took car in to have battery changed also check noise in right front got a call with a price of thirteen dollars. asked price of battery told cables had to be changed also said they would e 6.95 told him ok.also found front sway bar broken said would cost 1300. i asked any was converd by extended warranty. he called back said we had no warranty. i said i payed 2000 for extended warranty. he said check again.called back said they coulnt find no warranty. called are sales person anthony dipace he said yes we did. hewould talk to the service guy. got a call back from the service guy saying they found the contract. final bill was 948 dollars i said thats ridculas . More
by wtmartin13
June 04, 2020
air conditioning didnt work was ok took longer than expected service man was good think it was Bob kept me informed of everything will be back for my oil change in a month was ok took longer than expected service man was good think it was Bob kept me informed of everything will be back for my oil change in a month More
by DOUGHERRINGTON1952
Employees Worked With
Bob
June 03, 2020
Loyalty nonexesitent Terribly dissatisfied. Service to Sales, showed no loyalty to the fact I bought many vehicles from you. Service didn't back up their parts and sales Terribly dissatisfied. Service to Sales, showed no loyalty to the fact I bought many vehicles from you. Service didn't back up their parts and sales gave embarrassing offers. I will certainly take my families business else where. I feel it necessary to put out a notice to all my many union affiliates that they my want to look elsewhere when purchasing a vehicle. To save them the time and aggravation that I experienced. More
by TETY7695
June 03, 2020
Jon C was great even though the warranty company always had him waiting on hold he still got the jobs done, had engin replaced, new starter, and alternator. had him waiting on hold he still got the jobs done, had engin replaced, new starter, and alternator. More
by MR.K.DEMARCO
Employees Worked With
June 02, 2020
My repair was done fast and when I texted in questions I got quick responses. My issue is when picking up my car no one greeted me when walking into the service center, there was no clear direction on where got quick responses. My issue is when picking up my car no one greeted me when walking into the service center, there was no clear direction on where to go or who to speak with and no one offered help. The cashier did finally ask if I was picking up or dropping off. She gave me my keys and then vaguely pointed in the direction my car would be. Finding my car took 15 minutes. There’s no clear place for where the repaired cars go and the cashier’s lack of giving any directions did not help. Overall I was disappointed in the customer service I received when picking up my car. This was unfortunate because the process of buying my car just a few months prior was so great. More
by sallyedwards3085
Employees Worked With
DJ St.Claire
June 02, 2020
They did a great job fixing my car. Got it in fast and was done in one day. The cost was decent too. Thank you. was done in one day. The cost was decent too. Thank you. More
by hairbysarah5
June 01, 2020
Quick Service I was taken in at my scheduled time and the work was done promptly. And your salesman Scott Fyvie is very well liked. Great job. I was taken in at my scheduled time and the work was done promptly. And your salesman Scott Fyvie is very well liked. Great job. More
by carolynmb37
Employees Worked With
May 29, 2020
Larry Mattice and his highly talented crew got our jeep in for collision and paint repair quickly. The job they did was fast and phenomenal. Thanks Larry and staff. Will be recommending you to all our frie in for collision and paint repair quickly. The job they did was fast and phenomenal. Thanks Larry and staff. Will be recommending you to all our friends. More
by DEMKOWSKITHOMAS
Employees Worked With
Larry Mattice
