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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
5,993 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 5,993 reviews

September 08, 2020

Very happy with our vehicle so far and we were very happy with Ed our sales man. The whole process was smooth and fast. Ed went above and beyond to find us the car in the color we wanted and honestly that More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gerardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Dean Team Subaru Volkswagen responded

Greg, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

September 07, 2020

Myles Easton was very helpful with helping find my first car. No pressure from him to buy a certain car. It was definitely the best experience I have had with a dealership! More

by Maura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Dean Team Subaru Volkswagen responded

Hi Maura! Thank you for your great review and your business. We're so glad to hear Myles was able to provide you with a positive first car buying experience. Enjoy your new ride!

September 07, 2020

I can't say much about the Dean Team, but Joe Wicks is outstanding! Joe is what I refer to as a car geek and knows cars inside and out. He is patient in answering questions and when he doesn't know the an More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Joe Wicks
Sep 08, 2020 -

Dean Team Subaru Volkswagen responded

Hi Lisa! Thank you for your review and your business. We're glad to hear Joe was able to provide you with a positive car buying experience and get you all of the information you needed upon purchasing your new vehicle! Thank you also for your feedback regarding our Finance Manager, we will most certainly pass that information along to hopefully avoid another occurrence like yours in the future. Enjoy your new VW and please let us know if there's anything else we can do for you!

Sep 08, 2020 -

Lisa responded

Thank you for the response.

September 06, 2020

Wes Gallegos was very helpful with my car purchase. He listened to what I wanted and worked hard to make the whole purchase easy. Thank you. More

by Brian L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Dean Team Subaru Volkswagen responded

Brian, we really appreciate your great feedback! Our team is available should you require any extra help. Safe travels!

September 06, 2020

The VW sales staff and finance man were friendly, respectful and low pressure. Jim Happe was a pleasure to work with. I highly recommend shopping with them. More

by petersp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Troll, Jim Happe
Sep 08, 2020 -

Dean Team Subaru Volkswagen responded

Peter, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help. Safe travels!

September 05, 2020

Sam Goevert is a great salesman, very knowledgeable and helpful, made my trade process easy, the whole gang was great. I plan on trading there again. More

by David Hardin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Dean Team Subaru Volkswagen responded

David, we really appreciate your great feedback! If you have any additional questions, we will be more than happy to assist you! Safe travels!

September 03, 2020

Very uneventful (in a good way) experience with the Dean Team. We knew what car we wanted and they made a very competitive offer for my trade-in as well as offered price for the new Forester. Best of all, i More

by MJP
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Sep 08, 2020 -

Dean Team Subaru Volkswagen responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 03, 2020

We had a great experience at The Dean Team Subaru dealership. Wes was very good to us, and found our perfect car. We are very happy customers. More

by JennyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Sep 08, 2020 -

Dean Team Subaru Volkswagen responded

Jenny, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 03, 2020

Everyone at Dean Team made it incredibly easy to purchase our first Subaru. No hassle, up-front conversations with Sales and Finance. One of the best car buying experiences we've ever had. Thanks Dean Team! More

by ChrisA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Puliusz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Sep 08, 2020 -

Dean Team Subaru Volkswagen responded

Chrisa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

September 03, 2020

Joe Wicks and the Dean Team really took care of me. I had don some homework and had an idea of what I wanted and what I wanted to pay for it. They hit a grand slam with me! More

by Bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wicks
Sep 08, 2020 -

Dean Team Subaru Volkswagen responded

Bubba, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

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