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Dean Team Subaru Volkswagen
Ballwin, MO
6,505 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,505 reviews
September 20, 2018
The Best A-Z What can I say, they are the best! Since 2013 I’ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. What can I say, they are the best! Since 2013 I’ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. Not only is the Salesman easy to work with, (you need to check into the guaranteed trade up programs) it’s what goes on after the sale. The service and parts staff are willing to go the extra mile to accommodate your needs. So I have 3 Subarus currently being serviced at the Dean Team no surprises, no disappointments. I travel 47 miles one way to get there, but worth it! It’s the Dean Team’s staff that keeps me coming back! More
by Geo
Employees Worked With
Other Employees :
Keith service tech, Tom Gould, Matt Kuhn
September 19, 2018
Simple Scott Roberts was easy to work with and never felt like a traditional salesman. There was fare negotiations on trade and everything went great. We bot Scott Roberts was easy to work with and never felt like a traditional salesman. There was fare negotiations on trade and everything went great. We both offered our best price and it worked out. More
by WorldWide
Employees Worked With
Scott Roberts
September 17, 2018
Satisfied Customer I appreciated John's courteous manner. He explained and answered my questions nicely and made the buying experience pleasant. We have been customers o I appreciated John's courteous manner. He explained and answered my questions nicely and made the buying experience pleasant. We have been customers of this dealership since 2014 and will continue to be as long as they keep their no non-sense attitude about the whole car buying process/experience. More
by Satisfied Customer
Employees Worked With
Carl Schaeffer, Dustin Westhoff, John Biermann
September 17, 2018
Worth coming back a third time We bought our first Subaru from John in 2011. We bought another from him in 2013. When I needed to replace my Impreza, I did not consider any other sa We bought our first Subaru from John in 2011. We bought another from him in 2013. When I needed to replace my Impreza, I did not consider any other salesman. We bought our third one from him yesterday - a 2019 Legacy. It was a smooth process. We trust John and will definitely seek him out in a few years when it is time to replace our Forester. More
by RustyG
Employees Worked With
September 16, 2018
The experience was wonderful! We had a quick and friendly experience. The whole team and dealership were easy to work with and extremely professional! I would highly recommend usi We had a quick and friendly experience. The whole team and dealership were easy to work with and extremely professional! I would highly recommend using all areas of the Dean team! More
by Laura31
September 15, 2018
Hassle free Worked with Wes who made a fair starting offer for the trade in, and then worked with me to get the car I wanted at the price I wanted. Great service Worked with Wes who made a fair starting offer for the trade in, and then worked with me to get the car I wanted at the price I wanted. Great service and no drama or arguing. More
by Will49
September 14, 2018
Best car buying experience we’ve ever had! Wes Gallegos helped us buy our Subaru Outback. We negotiated a great deal for the car and an extended warranty. The Dean Team makes everything easy an Wes Gallegos helped us buy our Subaru Outback. We negotiated a great deal for the car and an extended warranty. The Dean Team makes everything easy and they definitely go the extra mile. Wes did a great job for us and I highly recommend him. More
by Markcoxroche
Employees Worked With
September 13, 2018
Easiest experience with a dealership! I unfortunately was included in an open class action lawsuit for my VW. I had called the dealership I bought my CC from about needing to bring it in t I unfortunately was included in an open class action lawsuit for my VW. I had called the dealership I bought my CC from about needing to bring it in to be fixed. They seemed everything but willing to help me. I decided to call Dean Team and they got me in less than five business days later and had the job completed in record time. Paul in service was a breath of fresh air and gave me the BEST customer service I've ever received from a dealership. From start to finish they were fantastic. I can confidently say I will never go to another dealership for my needs anytime soon. Thanks for the best possible experience I could have had from such a stressful event! -A new loyal customer More
by RMeyer
Employees Worked With
September 13, 2018
Competent I had a light on and thought it was going to be expensive to repair. Ended up super easy! First was told that it would be under warranty (yeah), the I had a light on and thought it was going to be expensive to repair. Ended up super easy! First was told that it would be under warranty (yeah), then found out it was just my key fob battery. They replaced the battery at no charge! What could have turned out to be a major pain and expensive at some places, they were honest!!!! More
by Psm0011
September 12, 2018
Just Plan Ole Awesome Dean Team is just Plan Ole Awesome! I was ignored when I entered Creve Coeur’s Subaru Dealership. When I gave the Webster Groves Subaru Agent my cri Dean Team is just Plan Ole Awesome! I was ignored when I entered Creve Coeur’s Subaru Dealership. When I gave the Webster Groves Subaru Agent my criteria, I was told that I was looking for a needle in a haystack. I am exceedingly grateful that Dean Team’s Paul Biermann was able to find that needle in the haystack. Several years ago I purchased my car from Dean Team, as of today I have no regrets. The car’s performance is outstanding considering its age. I am look forward to the same quality and durability from my most recent purchase as well. Thank you Dean Team for taking the time to: acknowledge, assist, ensure high quality standards in your used automobiles and keep them reasonably priced. ? Moving forward I will certainly prefer and strongly encourage others to purchase from Dean Team. I will definitely return for future purchases. Thanks again Paul!! #1 Choice Most Grateful!! More
by cmlegacy
Employees Worked With
