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Dean Team Subaru Volkswagen
Ballwin, MO
5,993 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 5,993 reviews
November 11, 2015
Easy to work with Everyone we worked with was focused on helping us get exactly the car we wanted. The whole process was easy and smooth, The delivery was very thorou Everyone we worked with was focused on helping us get exactly the car we wanted. The whole process was easy and smooth, The delivery was very thorough and we did not feel rushed. More
by first legacy
Employees Worked With
Matt Kuhn, Tony Wright
Helpful November 10, 2015
Great experience! We loved working with our salesman and everyone we came in contact was pleasant. Very pleased with our purchase and would recommend buying from this We loved working with our salesman and everyone we came in contact was pleasant. Very pleased with our purchase and would recommend buying from this dealership to our friends and family. More
by Bjrags
November 08, 2015
Awesome experience! What a wonderful staff! The help and care made the process so easy. Great communication and perks from Dean Team! I was replacing a 13 year old VW What a wonderful staff! The help and care made the process so easy. Great communication and perks from Dean Team! I was replacing a 13 year old VW Beetle with a new one and the staff at the Dean Team went above and beyond getting me the one I wanted in a timely manner. More
by rdunnell
Employees Worked With
Kate Smith, Dustin Westhoff, Ryan Troll
November 07, 2015
amazing service and quick and easy process the whole process from start to finish was smooth and simple without any hassles or problems at all...the employees were all courteous and helpful and the whole process from start to finish was smooth and simple without any hassles or problems at all...the employees were all courteous and helpful and very knowledgeable...a very strong upgrade to a dealership i went to that told me that they did not want my business...which was fine because the assistance i got from the dean team subaru was incredible...would recommend to anyone and everyone in need of a new car... More
by cfodor5
Employees Worked With
Rick Richard, Mark McNulty
November 06, 2015
Finally, service that isn't "lip service!" I called Dean Team Subaru and Jason due to the overwhelming number of reviews and ratings far exceeding other dealerships. Truthfully, I had tried to I called Dean Team Subaru and Jason due to the overwhelming number of reviews and ratings far exceeding other dealerships. Truthfully, I had tried to do business with two other dealerships but sales personnel did not call back. At 64 yrs I have seen customer service all but disappear as I once knew it when younger. Jason was like someone from the old days and was pleasant, did what should be done, always did what was asked, responded to emails and always called back....and I'm a detailed type of guy that expects a lot. Rick in finance was great and patient. And, Mark was great helping with the tech stuff. For a terrific experience, call Jason at the Dean Team! More
by OutbackBush
November 06, 2015
We are thrilled -- at Dean Team, Nothing is Impossible! I'm a skeptic – and generally don’t like to buy cars. So we tend to ‘buy and hold’ a car we really want for a long time. My wife has mentioned this I'm a skeptic – and generally don’t like to buy cars. So we tend to ‘buy and hold’ a car we really want for a long time. My wife has mentioned this car on her ‘wish list’ for many, many moons and they are hard to find, unless you want to overpay. Thank you for making this an easy and successful experience. We worked with Jason to hunt for that super-hard to find vehicle – for a great value – and we found everything with the Dean Team! More
by Chesterfield Family
November 05, 2015
Subaru purchase We were very pleased with our sales person. He was very knowledgeable of the Subaru and answered all of our questions. He was trustworthy and is pri We were very pleased with our sales person. He was very knowledgeable of the Subaru and answered all of our questions. He was trustworthy and is price was fair. We also were pleased that he did a follow up after our purchase. More
by Adolph525252
Employees Worked With
Carl Schaeffer
November 03, 2015
Wouldn't Buy Anywhere Else Just bought our 4th Dean Team VW from these guys. What else needs to be said? Also, service dept is top-notch! Always a great experience. Just bought our 4th Dean Team VW from these guys. What else needs to be said? Also, service dept is top-notch! Always a great experience. More
by VDub Fan
November 02, 2015
Complete trust in Dean Team service team Thank you Annie for your wonderful service. Annie is so friendly and responsive to the customer. She is very attentive and knowledgeable, and she co Thank you Annie for your wonderful service. Annie is so friendly and responsive to the customer. She is very attentive and knowledgeable, and she communicates very well with the customer. We are so grateful for the honest and reliable Dean Team service group. We know we can always count on them, no matter the size of our service need. We maintain multiple cars at this facility, and each time I go in, I can have a very productive conversation with them about our service goals. On our newer vehicle I appreciate their efficient, reliable service and advising. In addition to that, on our older vehicle, I especially appreciate their patient and competent troubleshooting. They really listen to the customer and understand how to work with the customer as part of the service team. We wouldn't service our vehicles anywhere else. More
by WildwoodRamiro
November 02, 2015
Knowledgable, efficient, helpful, the best! I went in knowing what I wanted, and Ryan was great at answering questions and was very knowledgable about the car as well as possible other options I I went in knowing what I wanted, and Ryan was great at answering questions and was very knowledgable about the car as well as possible other options I might be interested in. He was upfront and helpful. I came back the next day to trade in and make the purchase. Carl was wonderful with answering all the questions about my trade in, the purchasing and financing of the car and made sure I had his info incase I had any future questions. I had no issues getting a great value on my trade in, and got a fantastic deal on my 2013 Hyundai Tuscon. I highly recommend this dealership, and have already suggested it to family and friends who are looking to buy. More
by CSeck
Employees Worked With
Carl Schaeffer, Rick Richard, Ryan Troll
