Dean Team Subaru Volkswagen

The team were helpful in finding what we're looking for and work with us on a fair deal. and work with us on a fair deal. More

Had my emissions checked today at the Dean Team (Ballwin) location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with cof location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with coffee and snacks. The whole process was quick—under 30 minutes. Everyone was kind, professional, and efficient. I’d definitely recommend them. More

Straightforward to work with, honest about the pluses and minuses of each car. Got us what we needed without pushing things we didn’t need. minuses of each car. Got us what we needed without pushing things we didn’t need. More

We purchased our second Subaru at Dean Team. Our sales rep, Shawn, was super easy to work with, very responsive and he gave us a great deal on our 2025 Crosstrek. I’m super happy with my purchas Our sales rep, Shawn, was super easy to work with, very responsive and he gave us a great deal on our 2025 Crosstrek. I’m super happy with my purchase and would highly recommend anyone to check them out if looking to purchase a new vehicle! More

I just recently traded in a 2022 Crosstrek Limited for a 2025 Forester Touring Hybrid and worked with salesman John Ostlund. Fortunately, I came prepared with all of my paperwork and knowing what I expecte 2025 Forester Touring Hybrid and worked with salesman John Ostlund. Fortunately, I came prepared with all of my paperwork and knowing what I expected for my trade-in. The negotiation and process of this transaction was easy with relatively little stress as is typical in these kinds of transactions and it didn't take all day to get it accomplished. I drove home in a clean and reliable car and felt the dealership, sales and financing were fair and professional. More

They had the Forester I wanted at a fair price. Everything went as smooth as sikk Everything went as smooth as sikk More

Fantastic! Professional, caring,! everyone that we worked with was knowledgeable in, answered any questions that we needed to be answered. I would highly recomm Professional, caring,! everyone that we worked with was knowledgeable in, answered any questions that we needed to be answered. I would highly recommend them all. More

Eric, I'm writing to you today about an experience I had with your service department. During this most recent cold snap my battery died. I had to jump start it each time I needed to drive. I called ser had with your service department. During this most recent cold snap my battery died. I had to jump start it each time I needed to drive. I called service to schedule a drop off and as I thought you were extremely busy. My go to is normally Annie. She set me up with a loaner and called when the service was completed. I almost had a heart attack when I was told the price of a new battery. Annie noticed that my warrantee expired 31 days prior and asked me if I could wait just a little bit longer while she made some calls. To my surprise Annie informed me that Subaru was extending a one time good will and picked up the price of the battery ($500 with tax). I can't begin to tell you how that made me feel. She certainly didn't need to do that. Every visit I have with Dean is a great experience due in large part to Annie. She is always (up), friendly, professional, knowledgeable and as she displayed this time thorough. Thanks for being my go to service department. More

I worked with 2 different sales rep that were not pushy, but truly interested in getting me a car that worked for me and my family. Highly recommend the personal feel and communication at Dean Team Ballwin. but truly interested in getting me a car that worked for me and my family. Highly recommend the personal feel and communication at Dean Team Ballwin. More

Shanon was extremely helpful and kind! We had a bit of an emergency with a drill bit in our tire. And we were needing to head out of town!! They squeezed us in and got it fixed! Excellent We had a bit of an emergency with a drill bit in our tire. And we were needing to head out of town!! They squeezed us in and got it fixed! Excellent customer service! More