Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,385 reviews
Poor quality control. Bolts on intake manifold not fastened..Inspection did not catch that bushings and struts need replacement.. Service advisor did not acknowledge me w Bolts on intake manifold not fastened..Inspection did not catch that bushings and struts need replacement.. Service advisor did not acknowledge me when picking up the vehicle to review the repairs. More
Friendly staff, easy no haggle purchase process. The service department is friendly and was easy to work with. The service department is friendly and was easy to work with. More
Service manager came right out when he saw me waiting. Although being new, Margie was great. Although being new, Margie was great. More
Always receive excellent and timely. service at Dirito Brothers in Walnit Creek. They are professional, provde excellent communication and customer service. Curtis was fantastic. service at Dirito Brothers in Walnit Creek. They are professional, provde excellent communication and customer service. Curtis was fantastic. More
Mike was most helpful and went out of his way to make the purchasing of the car an easy process. I highly recommend him. He found a way to have my rental car returned and made sure I was comfortable with all purchasing of the car an easy process. I highly recommend him. He found a way to have my rental car returned and made sure I was comfortable with all the car's features. More
The overall experience with sales was excellent - easy to understand and great service. Finance (w/ Erin) was also a great experience, as she explained the pricing well. Two items for feedback: 1) The time understand and great service. Finance (w/ Erin) was also a great experience, as she explained the pricing well. Two items for feedback: 1) The time to wait between sales and finance was about 30-45m, and 2) I think sales should share the info about service options (and pricing) at the time of sales - not during financing. Seeing an extra $7-8K AFTER you are already invested in the sales downgraded the buying experience. More
Everyone at Dorito Bros is friendly and eager to do a good job. I drove up to the service bay and was greeted within a couple of minutes. Saw my service advisor quickly and was ready to go 10 minutes lat good job. I drove up to the service bay and was greeted within a couple of minutes. Saw my service advisor quickly and was ready to go 10 minutes later. More
Very professional and welcoming, I have all my concerns addressed and even more before I could have asked questions addressed and even more before I could have asked questions More
They are great. Especially with the personalized service of picking up and dropping off my car. Especially with the personalized service of picking up and dropping off my car. More
Good people, they attended us well, they explained some doubts, they tried to help with the best interest, good service from all people and kindness doubts, they tried to help with the best interest, good service from all people and kindness More













