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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,385 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,385 reviews

June 28, 2026

Poor quality control. Bolts on intake manifold not fastened..Inspection did not catch that bushings and struts need replacement.. Service advisor did not acknowledge me w More

by jimmyreynoso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hubert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us here. We would appreciate the opportunity to speak with you to address your feedback about your experience with our Service Department regarding the customer care you encountered, your vehicle inspection, and the level of attention your vehicle received. Please give us a call at your earliest convenience. Thank you, Dirito Brothers Volkswagen 925-934-8224

June 27, 2026

Friendly staff, easy no haggle purchase process. The service department is friendly and was easy to work with. More

by kommy0204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our team and service process. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

June 26, 2026

Service manager came right out when he saw me waiting. Although being new, Margie was great. More

by CSTESLICKI
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback about our service manager and Margie. We appreciate you sharing your experience with Dirito Brothers Walnut Creek Volkswagen. If you have any questions, please reach out to us directly.

June 21, 2026

Always receive excellent and timely. service at Dirito Brothers in Walnit Creek. They are professional, provde excellent communication and customer service. Curtis was fantastic. More

by KRISTINASERRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
Jun 21, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about our service and communication. We appreciate your feedback about your experience at Dirito Brothers Walnut Creek Volkswagen.

June 20, 2026

Mike was most helpful and went out of his way to make the purchasing of the car an easy process. I highly recommend him. He found a way to have my rental car returned and made sure I was comfortable with all More

by grabriandennis
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback about our team’s support during your purchase. Your comfort with the car’s features is important to us.

June 20, 2026

The overall experience with sales was excellent - easy to understand and great service. Finance (w/ Erin) was also a great experience, as she explained the pricing well. Two items for feedback: 1) The time More

by BRYAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your detailed feedback about your sales and finance experience at Dirito Brothers Walnut Creek Volkswagen. We appreciate your suggestions on wait times and service information sharing. Your input is valuable to our team.

June 19, 2026

Everyone at Dorito Bros is friendly and eager to do a good job. I drove up to the service bay and was greeted within a couple of minutes. Saw my service advisor quickly and was ready to go 10 minutes lat More

by KTWILLS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our team's service at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your experience.

June 18, 2026

Very professional and welcoming, I have all my concerns addressed and even more before I could have asked questions More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're glad our team could address your concerns. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

June 18, 2026

They are great. Especially with the personalized service of picking up and dropping off my car. More

by MATT.HILEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our personalized service. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

June 15, 2026

Good people, they attended us well, they explained some doubts, they tried to help with the best interest, good service from all people and kindness More

by Piporro_bau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our team's efforts. We appreciate your positive feedback about the service and kindness at Dirito Brothers Walnut Creek Volkswagen.

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