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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,115 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,115 reviews

April 04, 2024

Fair pricing, very straightforward, friendly and fastest car buying process I’ve ever had - highly recommend! More

by KATIEBAEHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your positive experience with our fair pricing and swift purchasing process at Dirito Brothers Walnut Creek Volkswagen. Your recommendation is truly valued.

April 04, 2024

Sean went above and beyond to ensure that my experience was perfect! Thank you for making this a great experience! More

by tom.kodet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We are pleased to hear that your experience with our team at Dirito Brothers Walnut Creek Volkswagen was up to mark. Your appreciation is valued!

April 04, 2024

Chris was kind and helpful through my whole process. Always appreciate doing business with Dirito Brothers. More

by AUBRELYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 08, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We at Dirito Brothers Walnut Creek Volkswagen appreciate your kind words. We're glad you found our team helpful during your visit. Thanks for choosing to do business with us!

March 31, 2024

Sean was very pleasant, helpful and knowledgeable. He answered all my questions. Made me feel confident with the service on my vehicle More

by cfincken62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to read that our team provided knowledgeable assistance, leaving you confident in your vehicle's service at Dirito Brothers Walnut Creek Volkswagen. Your feedback matters a great deal to us.

March 30, 2024

Thanks to Ricky and the technician who got me in and out without any fuss. Communication was excellent and the wait time was minimal. More

by natelooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the feedback at Dirito Brothers Walnut Creek Volkswagen regarding our team's quick service and effective communication. Thank you for your 5-star review.

March 30, 2024

Every single person at Dirito Bros. delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care More

by LADUNBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Saab Doctor” Jim
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the kind words about our team at Dirito Brothers Walnut Creek Volkswagen. Our dedication to uncovering mechanical mysteries is part of what makes us unique. Thank you for sticking with us for twenty-five years, that means a lot to our team.

March 29, 2024

Clean modern dealership with convenient location. Comfortable waiting area. Friendly and helpful service advisors and staff. Available wi-fi. Excellent service technicians that get the job done right More

by Russ65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad the atmosphere, service advisors, staff, and Wi-Fi at Dirito Brothers Walnut Creek Volkswagen meet your expectations. It speaks volumes to hear you've trusted the quality of our service technicians for over 20 years. We value your consistent support for our dealership greatly, thank you.

March 29, 2024

Sean at VW Walnut Creek was a very professional, friendly, and courteous representative. My automotive repair needs were satisfied in a timely manner ahead of schedule which I am very thankful for. More

by daleytoudic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that our team at Dirito Brothers Walnut Creek Volkswagen lived up to your expectations. We are committed to professionalism and efficient service, as you've noted. Thank you for choosing us for your automotive repair needs.

March 29, 2024

Service person did not reach out to inform me that the car was ready for pick up. No courtesy car wash or cleaning. More

by DAISY311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marina Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us here at Dirito Brothers Walnut Creek Volkswagen. I would appreciate the chance to speak with you about the level of communication and customer service you received from our Service Team regarding the status of your vehicle, as well as the courtesy car wash. Could you reach out to me with your preferred contact method so we can discuss this? Best, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

March 28, 2024

Andres was the BEST Sales Rep that I have ever worked with. He was accommodating, honest, prompt, knowledgeable, and most importantly NOT PUSHY. He helped find me the exact car I wanted; and made it happ More

by JENN.MARTINEZ216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad our team was able to assist in finding your perfect car at Dirito Brothers Walnut Creek Volkswagen. Your acknowledgement means a lot and shows we're on the right track. We hope you have a pleasant journey with your new vehicle.

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